why did garbag clean delete all the files and drives?

Question

my best friend ran garbage clean on her puter and it cleaned out her programs files and drives now she can't get on line at all and running system restore didn't help..i have it on mine and my mothers too and it didn't do all that to ours..so can someone please help her figure out why it done this..she's having to have her whole puter reformatted..thanks

on the program garbage clean, there are no settings to set

Answer 1

u have to pay atention to what u delete with an app like that .. she probably deleted everything ..

Answer 2

I am sorry to have to tell you this, but your friend is up the creek, so to speak on this one. How horrid to try a program others used with success only to wipe out all your program files, settings, and Windows directories! That must have dropped her heart to the floor! Goodness! I sympethize with her, as not everyone is a computer wiz kid.

Now, There IS a super program which costs about $89.99 called Spinrite. This program can fix dead disk drives and recover data files, including system files and folders. I do not know if it will do the trick here, but even if it doesn't this program is more than worth the price. If she gets this program and is unable to fix her issue, then would be the time to consider reinstalling her OS. Reinstallation of the OS means loss of data, unless she is able to backup all of her files.

Go here to check this program out:

http://www.grc.com/default.htm

This guy is a computer technical wiz and has twenty plus years of experiance. Read the customer reviews and then make a decison or your friend make a decision. I encourage you to purchase this too as nobody should be without this program. There is nothing like it on the market and it has saved many individuals thousands of dollars and hundreds of hours of time.

Anyway, hope this helps some, and if I were her I would report what happened to the developers of this program, let them know that it seems to have some sort of bug which wiped out crucial files. Good luck and have a nice day.

Answer 3

There are filters you can set with most "cleaner" programs that tell it whether to consider all files with a specified extension to be "Garbage". If you friend managed to set that to consider all "exe" files as garbage, then it would delete most of the programs off her computer (including Windows itself). There are dozens of other extension types that could be just as dangerous if all where removed.

(But as I was not there to see why she did, that is only a guess. Next time, invite me. LOL)

Answer 4

Instead of clicking okay all the time, next time pay attention to what you select to delete. They give descriptions about everything so just read.