I have SBC yahoo/AT&T DSL, but everytime it rains, it dies for sometimes up to a week. The Techs down there are either so stupid they have no idea, or just stumped. I've had it for about 9 months, they've changed my modem 3 times and said "I have no idea" about a million. I'm having a tech come in again today, but I'm not expecting much. They've actually said they've exhausted all their resources and offered to transfer me to someone else (for a lovely surcharge -_-;;) Anyone have any idea what's going on or what to do?
2007-09-06 06:00:55 · 4 answers · asked by Megan S 1 in Computers & Internet ➔ Hardware ➔ Other - Hardware
Somewhere between your house and the local exchange your phone line is getting waterlogged, and shorting.
Tell your phone provider to replace the cable or move your line to a newer piece, they can patch you to another cable fairly easily, probably without having to run miles of cables.
2007-09-06 06:09:56 · answer #1 · answered by stu_the_kilted_scot 7 · 0⤊ 0⤋
Well talk to Teir 2 or 3 tell them your issue
It is something on their end
I had the same issue with my dsl dropping and it turns out an issue on their end an I was like ok you should owe me for trouble shooting my own setup and doing half your job.
2007-09-06 06:05:28 · answer #2 · answered by cherokee.diamond 4 · 0⤊ 0⤋
besides the noisture posibility, have them double check the punch down in thier Central office and thier jumper boxes to verify if they did not do a cross wire punchdown. (wire that is looped partially) if the moisture is causing a crossover and killing the line ask that they replace the wires in the box that is nearest to you.
2007-09-06 06:35:49 · answer #3 · answered by Richard T 3 · 0⤊ 0⤋
moisture in your phone lines
2007-09-06 06:05:34 · answer #4 · answered by Z 6 · 0⤊ 0⤋