I need Computer/Internet help fast. PLEASE HELP!?

Question

Well I turned on my computer and popups appeared. I pressed X on all of them. So I waited for Firefox to work and when fire fox opened its home page..Sounds just started playing! It was like some random people talking and laughing or whatever. And I pressed Ctrl + alt + delete and no Internet browser was on except fire fox's home page..Can anyone help me out? It's really annoying and kinda creepy. Is this a virus or program? If so can anyone tell me how to delete it? Ill give 10 points.

Answer 1

give it a scan with housecall

Answer 2

Do NOT download and install any more anti-virus programs unless you completely un-install any current anti-virus program.

The use of 2 anti-virus programs at the same time can cause major conflicts. The 2 scanning engines will fight each other to scan every file that you read, write or execute which can cause a slowdown. For the same reason, using 2 A-Vs can cause you to have less protection from the various malware, not more.

(Using an anti-spyware with an anti-virus is good, however and is recommended)

A much better solution, right now when your computer is severely infected, is the use of on-line scanners.

Run both of these on-line scans. Both are free and excellent at detecting and removing malware free of charge. There is no need to un-install your current protections before using these.

1. Scan for virus, worms, dialers, etc. and remove (free online scan, no downloaded program) with BitDefender's Online Scanner
http://www.bitdefender.com/

2. Scan for trojans, adware, cookies, and spyware and remove (free online scan, no downloaded program) with Ewido Online Scanner ( now known as AVG Anti-Spyware). This is NOT the same as AVG Anti-Virus.
http://www.ewido.net/en/

These scans will take quite a bit of time. The time is necessary to clean-up an infected computer.

Good luck.

Answer 3

There are many small tweaks you can do to help speed your internet up. You may not notice them though if you're already using cable internet, but sometimes it can help. One tweak is as follows: Go into Control Panel then find Network and Sharing Center. On the left you should see manage network connections. in that, right click on your connection (either wireless or Ethernet) go to properties. From there just uncheck all those boxes. They are extra unnecessary processes that run while you are connected.

Answer 4

the best thing to do if you dont know what to do is... System Restore. Restart your system, Go to SafeMode by pressing F8 before loading your windows. keep pressing until the menu shows. then choose safemode. then go to Help. Look for the System Restore link. then select restore from an earlier time. Next. Choose a date where you want the restoration to take place. i suggest just a couple of days earlier. then Next or finish i think. That might solve your problem. without harming your system.

Answer 5

I assume you have a virus checker and malware scanner programs. If not then you need to get one. I suggest AVG to start for free.
Then take yourself offline, remove your internet connection and reboot. Run a full virus scan and adware/spyware scan to see if you have any.
How do delete, depends on what kind of virus/malware it is, but your virus scanning software should be able to remove it for you.

Answer 6

MESSENGER SPAM !
you have messenger spam
NOT to be confused with your instant messenger/s

start
all programs
administrative tools
services

all services are in alphabetical order

Alerter--
right click
select properties
from drop down menu
select disable

Messenger--
same thing as above

these are ports left open in the XP windows version but closed in Vista.
hackers know this and ping for these open ports to install messenger spam spyware.

after disabling,run anti-spyware program/s

Answer 7

check your audio first if the audio is on .May be that's right. Then check your programe with antivirus software, if no virus exists. Then you'd batter install the system again.After all, the problem will be solved.

Answer 8

The FIRST thing to do is DISABLE System Restore.
If enabled, this allows malware to hide in the computer and re-install itself.
To disable it, RIGHT-click on "My Computer." Select "Properties" then under the 'System Restore' tab, check 'Turn off system restore' IF not already checked.
The next most helpful things that would help you are to use ONLINE scanners from websites to remove any malware on your PC.
The current best online scanners I prefer are from Kaspersky antivirus and Bitdefender antivirus. Together, these 2 scanners will find ALL the bad stuff on your PC because they have the BEST detection rate.
First, use Kaspersky's. (FYI: ALL these scans require you to agree to a EULA and install an activex control which is needed to perform the scan, so agree to them all.)

*NOTE: Some scanners ONLY work with IE or may not fully remove malware

http://www.kaspersky.com/virusscanner

Then scan with:
http://www.bitdefender.com/scan8/ie.html


There are MANY other good online scanners which you may choose to also use (which will take longer but ensure safety):

http://onecare.live.com/site/en-us/default.htm (Windows Live Onecare)

http://www.emsisoft.com/en/software/ax/ (A-squared scanner)

http://www.ewido.net/en/onlinescan/ (ewido)

http://www.ca.com/us/securityadvisor/pest/scan.aspx (Spyware scan)

http://www.ca.com/us/securityadvisor/virusinfo/scan.aspx (Virus scan)

http://www.pandasecurity.com/homeusers/solutions/activescan/ (Panda Antivirus)

http://www.housecall.trendmicro.com/ (TrendMicro)

http://www.eset.com/onlinescan/ (Nod32)

http://support.f-secure.com/enu/home/ols.shtml (F-secure)


After using these, it's ESSENTIAL to install at least 3 antispywares. Do NOT use more than 1 antiVIRUS or firewall as they conflict.

The best things in life are FREE, and great free software can be found @:

Superantispyware.com (Superantispyware FREE version)
lavasoft.com (Ad-aware)
emsisoft.com (A-squared FREE)
safer-networking.org (Spybot S&D)
javacoolsoftware.com (SpywareBlaster, EULAlyzer, & MRU-Blaster)
microsoft.com (Windows Defender)
avira.com (Avira AV)
activevirusshield.com (Basically Kaspersky for free)
siteadvisor.com (Tells you how safe websites are)
phoenixlabs.org (Blocks malware, government, and anti-p2p org's)
zonealarm.com (Top Notch Firewall)
comodo.com (Another Top Notch firewall)
iobit.com (Advanced Windows Care)
Eusing.com (Registry cleaner)
ccleaner.com (Junk file cleaner)


Now if you can afford it, the best software to BUY are:

Spy Sweeper (VERY much worth the $$$)
Security Task Manager
Norton Internet Security
Kaspersky (BEST! =D )
Bitdefender (2nd BEst!)
F-secure (Same as Kaspersky)
Linkscanner (Blocks exploits in real time)
Advanced Uninstaller

If there's ever ONE file you suspect is infected, you can try some single file scanners which use MULTIPLE engines to scan ONE file.
They are @ virusscan.jotti.org or virustotal.com

If you're PC is squeaky clean, re-enable system restore because it IS good to have but we needed to shut it off to wipe out the malware.
Just RIGHT-click on "My Computer." Select "Properties" then under the 'System Restore' tab, UN-check "Turn off system restore."


*Another thing to consider is using another browser besides Internet Explorer. It has a lot of security holes,
making it less safe. I prefer Firefox from mozilla.org.
It's easy to use, FAST, and has a lot of neat little add-ons you can toy around with. It is also safer from exploits than IE.*


As always, things will vary. I just hope the best for everybody. I'm bound to get some jealous thumbs-down but there's only one way to find things out---try it!
Keep an UPDATED Antivirus, Antispyware, & firewall and things will be fine. And always browse wisely.
As a side note, please email me any/all websites you got the infection from or if any are popping up or hijacking you so I can help further security software's measures.
Sometimes you may get a NEW and Unknown malware and I can submit it to be blacklisted/investigated to security companies.
Hope I was able to help. If I have, please consider returning & leaving a nice comment and
"Best Answer" to whomever you thinks deserves it...

Answer 9

Reboot your computer