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my computer seems to start normally then up comes options like
SAFE MODE
SAFE MODE WITH COMMAND PROMPT
START WINDOWS NORMALLY
etc..
then a blue screen
"a problem has been detected and windows has been shut down to prevent damage to your computer etc...
then it says
Stop: 0x00000024 (0x00190203, 0x8E3B820, 0xC0000102 0x00000000)

this is the second time its happened and i think its because i have blown my hard drive
i downloaded a game
it crashed
then i shut down my computer by holding down the button

urgently need help :(
x

2007-09-04 08:20:06 · 10 answers · asked by Emily H 1 in Computers & Internet Other - Computers

10 answers

when the options come up choose safe mode then go to system tools and use the diognostics or just reformat your hard drive or restore to an earlier date

2007-09-04 08:24:34 · answer #1 · answered by cameron b 4 · 0 0

So many people go on today expecting everything to be honke dory because they have a pop up blocker. Not so, if you do not have a firewall, I suggest you turn on windows firewall, by going to control panel and selecting Security->Firewall and enable it. Then download AVG's free virus scanner and scan EVERYTHING you download, especially the archives(file.zip). It is probably to late for you to do anything now, but try selecting Run Windows Normally with the arrow keys then press ENTER. From there see if you can get AVG and scan your computer and delete that virus, it sounds like malware, and in that case your butt is kicked. If all else fails you have to reformat and you will lose everything. Pictures, Music, and all. If you had iTunes and bought music from them, you can restore that though. Now how to reformat it:

Your machine should have came with a restore disk, and if it did put in the the disk and restart the computer. Then when the computer comes on t will say Hit A Button to boot from disk. Hit the button it tells you, then select the option here it wipes everything out. For instance, Insignia's HP restore disk is called Quick Format, and that dletes everything and puts windws back on. If you do not have this disk, put in the windows disk and do as it tells you. Eventually it will ask for your username and stuff, and put that in. Now log in to windows and first put up the firewall as indicaed earlier, then go to google and search for AVG Free Virus Scanner, and download it. Install it. Update it (When you run it, it will say check for updates? and do so.). Run it. Run a scan. Clear all found viruses. Then go to microsoft and download Windows Service Pack 2. Install it. Now go and get all the automatic updates from microsoft, and finally download a pop up blocker. Congratulations, you are safe from viruses as long you scan everything with AVG and scan your system every now and then.

Hope this helps. *Nudges towards best answer*

2007-09-04 08:36:10 · answer #2 · answered by Anonymous · 1 0

Boot the WinXP CD
Enter the Recovery Console by pressing 'r' when prompted.
Then from the command prompt run chkdsk C: /f

try that

2007-09-04 08:27:04 · answer #3 · answered by stu_the_kilted_scot 7 · 1 0

google the probelm using 0x00000024, look for your probelm many may come up you use the rest of the code i have done this many times it will tell you what the probelm is and how to fix it

2007-09-04 08:33:25 · answer #4 · answered by jared 3 · 0 0

You'll need to run chkdsk /r on your C: drive.

To do this you can use the recovery console on the winXP install disk, or find a bootdisk with chkdsk on it at bootdisk.com

2007-09-04 08:26:58 · answer #5 · answered by Shwaa 6 · 1 0

Try searching for the error codes on the internet.... it should help you figure out the problem

2007-09-04 08:23:54 · answer #6 · answered by Cash 2 · 0 0

if you blew the hard drive, get another one! Try reinstalling windows?

2007-09-04 08:25:35 · answer #7 · answered by WhyDoYouCare! 2 · 0 0

Well this should teach you not to download games illegally!!

2007-09-04 08:28:45 · answer #8 · answered by Clare 5 · 0 0

Refer to this website:

http://aumha.org/a/stop.htm

It's very helpful.

2007-09-04 08:27:32 · answer #9 · answered by Anonymous · 0 0

try starting it in safe mode and then do a virus scan....good luck!!

2007-09-04 08:27:13 · answer #10 · answered by Neill 3 · 0 0

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