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the other day i restarted my comp and a blue page came up saying, the windows logon process system process terminated unexpectedly W/ a status of C000021A 0xc0000005 (0x00000000 0x00000000). now when i turn on my comp the power light comes on as normal, and can open my cd drive, but nothing happens with the comp screen. what can i do without spending alot of money to get this problem fixed?

2007-09-04 07:08:49 · 2 answers · asked by damagedone4u2fix 1 in Computers & Internet Hardware Laptops & Notebooks

my screen does not turn on at all..wont let me start in safe mode (or atleast i dont know if it is) and am running windows xp sp2

2007-09-04 08:20:51 · update #1

2 answers

Define "a lot" of money. 8-)

There are some things yoiu can do yourself for free.

Boot into safe mode (Type F8 repeatedly while booting; choose "Safe mode" from menu)

If you can get in there, run chkdsk, your disk may be garbled.

If that doesn't work, you may want to do a windows repair, using a Windows CD.

If nothing else works, your LCD screen may be broken, and that will cost money to replace.

2007-09-04 07:16:43 · answer #1 · answered by Computer Guy 7 · 0 0

When you start Microsoft Windows NT the following STOP error message appears:

STOP 0xC000021A {Fatal System Error}
The Windows Logon Process system process terminated
unexpectedly with a status of 0xC0000022 (0x00000000 0x00000000)
The system has been shutdown.

After Windows NT dumps system memory to disk, the computer restarts and the same STOP message reappears.

Because the file and directory permissions may have been changed on the system root (%SystemRoot%) directory or its subdirectories. Several combinations of permissions may cause this behavior. For example, if you set file permissions to Read/Execute or Read-only in the system root directory and all its subdirectories, the behavior above occurs.

To correct this behavior:
1. Install Windows NT to another directory and start the new version of Windows NT.
2. Reset the file and directory permissions of the original Windows NT %SystemRoot% directory to the following default permissions:

NTFS Partition
--------------

Change for the Everyone Group
3. Quit the second installation of Windows NT.
4. Restart the original version of Windows NT.
5. Remove the second installation of Windows NT.

2007-09-04 14:20:36 · answer #2 · answered by Shirley 5 · 0 0

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