2007-09-04 02:48:35 · 9 answers · asked by devinekaroline 1 in Dining Out ➔ Other - Dining Out
Basically there are 10 steps to service...
1. Greet the guest, take drink order
2. Drink delivery, take appetizer order
3. Appetizer delivery, take entree order
4. Soup/salad delivery
5. Entree delivery
6. 2 minute check back--this is the important step and most overlooked.
7. Dessert order
8. Dessert delivery
9. Check presentation
10. Collect payment, make change, run credit card
These are the basic steps. Every time you approach the table you should be checking to see if they need anything or if the food/drink is ok. I usually add two more stops between steps 6 & 7 and add one stop between steps 8 & 9. And again, depending on the needs of the table, these are the basic steps, the minumum times you go to the table...and that's at least 13 times you speak with them and amazingly sometimes customers say that's not enough.
I don't ask everytime if everything is ok...that can become annoying. Sometimes I may just slowly walk thru my sections looking to see if they need drinks or need dishes taken away, that way if they need me I'm there, if not I haven't interrrupted them. Basically just be present in your section...even if they don't need you you'll be there and they percieve this as being attentive and a good server.
2007-09-04 03:03:56 · answer #1 · answered by jamison 3 · 2⤊ 0⤋
Yes, standard restaurant policy is a server should be at your table within three minutes from the time you are seated to at least greet you. During service he/she should check on you every 15 minutes or less( depending on the dining place), the reason being is he/she should be clearing away any things that shouldn't be on the table and also seeing what needs to be replenished. When the meal is over he/she should ask a final "Is there anything else I can get you" If a customer answers "no" He/she should let them alone until they are called upon.
2007-09-04 02:59:25 · answer #2 · answered by Anonymous · 0⤊ 0⤋
only if my glass is empty, or I end up looking around the restaurant many times over looking for my waitress do I get upset that she/he is not checking on me. Check at the beginning and at the end for the check. Any more and they want personalized service ie: home cooking from mom...somebody to baby them....see if they've spilled anything on them and wipe it off their face. Since ur not their mom, only 2-3 times during the meal should u check on a table. Exceptions can be made during CRAZY rushes. Customers have to see and understand that u are crazy busy, BUT same goes for slow times. If it's completely dead in the restaurant there is no excuse for the waitress taking forever for the order, the drink, the check, etc.
2007-09-04 02:58:57 · answer #3 · answered by Anonymous · 0⤊ 0⤋
some places may have set policies for this and requirements their servers must fill...but in general, your server should be over to check on you within a few minutes of you receiving an appetizer or entree to make sure that everything is okay with the dish, and they should also check at lease once during appetizers/salads and once during dinner to see if another beverage is needed. post dinner, if there is coffee, your server should be around to offer to refill it at least once, and the server should also be available for you to get your check. it's just common sense. sometimes it's so busy that this is not possible, so you can give your server a little leeway. but in general, those are the guidelines.
2007-09-04 07:57:28 · answer #4 · answered by Anonymous · 0⤊ 0⤋
not required but it's nice to see him/her at least 4 times. 1 to take your order, 2-deliver it,3- to fill your cup,4-to give you the bill and check on things
2007-09-04 02:56:48 · answer #5 · answered by racer 51 7 · 0⤊ 0⤋
I am assuming you mean after you receive your food? Once you take a couple bites is the standard, but please take into account you do not see everything that goes on behind the scenes and she/he might not make it to your table that quick.
2007-09-04 02:57:08 · answer #6 · answered by darcymc 6 · 0⤊ 0⤋
Personally I think a waiter should be close enough to attend you whenever you need anything but far enough not to make you feel uncomfortable.
Believe it or not it is something difficult to find.
Either they are too present or they are not there when you need them.
2007-09-04 07:12:40 · answer #7 · answered by Anonymous · 0⤊ 0⤋
I was going to answer this, but Jamison's answer said all there is to say. Good answer
2007-09-04 03:27:20 · answer #8 · answered by holliebear 2 · 0⤊ 0⤋
yes, same answer with jamison.
2007-09-07 00:58:48 · answer #9 · answered by euphorbia_2 1 · 0⤊ 0⤋