Okay.. so 2 weeks ago, i bought a 4-in-one printer, a faxer, scanner, printer, photocopier. When i came home, i just worried about printing out my project and making my friend a copy of a diagram, but then 1 week later.. i notice that the scanner doesn't work for my computer... like when i start to scan it freezes, so i called the HP customer service people, and i was on the phone with them for about 7 hours trying to fix the darn thing. So.. now it's 2 weeks and i think it's not worth it if i buy something that doesn't really work.. like the faxer, i dont really need it, and the scanner.. it doesnt work, i barely photocopy.. i just print. So i was thinking to return it.. but i printed a bunch for my project.. i was wonderin if when i return it to Costco.. would they make me pay for the ink?
2007-09-03 11:09:05 · 3 answers · asked by jade h 1 in Computers & Internet ➔ Hardware ➔ Printers
you already bought the ink. it came with it. if not, you bought external ink and put it inside. they may charge a return charge
2007-09-03 11:16:28 · answer #1 · answered by Anonymous · 0⤊ 1⤋
Don't think so, the problem is how many days of warranty COSTCO store gave you? if it's 30 days, you can go to the store and ask for a new one, of course after you explain to them that the scanner and stuff didn't work at all. Don't worry about the ink tho.
2007-09-03 11:18:48 · answer #2 · answered by Die_Niedel 6 · 1⤊ 0⤋
Lots of luck on that one.
You can...1. Buy a printer that uses the same cartridge.
2. Turn the cartridge into Staples and get $ 3 off on a reconditioned-filled cartridge.
YOU SHOULD read the warranty on the item. Since it is only two weeks old, you should be able to send the whole kit-and-kaboodle back to the company who will send you another.
2007-09-03 12:22:06 · answer #3 · answered by cattbarf 7 · 0⤊ 0⤋