Oh I don't know what else to do, I installed Norton Anti Virus, I got the yahoo anti spy on the tool bar, Norto spy ware scan also on yahoo tool bar and I'm still getting pup up and errors, then the pc crashes. What do I do? Help!!!
2007-09-03 07:24:42 · 8 answers · asked by Esther 5 in Computers & Internet ➔ Security
Firstly update and run your anti-virus product. You can also run a free online scan as well as some malware can actually corrupt or disable your resident security products. Here are a few online scans you can run:
Trend - http://housecall.trendmicro.com/
Panda - http://www.pandasoftware.com/products/ActiveScan.htm
Norton - http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
Second download, update and run scans using the following products:
SuperAntispyware
http://superantispyware.com/
Spybot S&D (free version requires manual updating)
http://www.safer-networking.org/en/download/
AVG AntiSpyware
http://free.grisoft.com/doc/20/lng/us/tpl/v5
Adaware from Lavasoft (free version requires automatic updating)
http://www.lavasoftusa.com/products/ad-aware_se_personal.php
(These programs can be run in Safe Mode after downloading and updating)
Third, after cleaning your system, disable System Restore, reboot and re-enable System Restore when you log back on. This will clear the malware that may still be lurking in System Restore, which could be reinstalled should you need to rollback at some point. Additionally, a reboot may be required to complete the malware removal process.
Lastly, you may also want to install the following tool. It is free and requires you to check for and enable updates manually once a week or so. It uses no system resources.
SpywareBlaster (inoculates, not a spyware removal tool)
http://www.javacoolsoftware.com/spywareblaster.html
================================
If you cannot get it removed after the above, you may want to join a tech group that specializes in providing manual instructions on malware eradication.
Free technical help forums
AumHa Forums
http://aumha.net/index.php
Bleeping Computers
http://www.bleepingcomputer.com/forums/
Spybot S&D Forums
http://forums.spybot.info/
Lavasoft Forums
http://www.lavasoftsupport.com/
Spyware Info Forums
http://forums.spywareinfo.com/index.php?showtopic=79038
GeekstoGo
http://www.geekstogo.com/forum/forums.html
2007-09-03 07:31:47 · answer #1 · answered by MLM 7 · 0⤊ 0⤋
Update and run your Anti-Virus program. Don't have one? You can run a free online scan from CA.
http://www3.ca.com/securityadvisor/virus...
Run Spybot and SuperAntiSpyware weekly.
Download, update and run Spybot---http://www.safer-networking.org/...... . Don't forget to use the Immunize feature.
Download, update and run SuperAntiSpyware---http://www.snapfiles.com/get/SuperAntiSpyware.html
Now to prevent spyware from being installed in the first place....
Download SpywareBlaster---http://majorgeeks.com/download2859.html...
SpywareBlaster doesn't scan and clean for spyware - it prevents it from ever being installed.
It's main features include:
- Prevent the installation of ActiveX-based spyware, adware, browser hijackers, dialers, and other potentially unwanted pests.
- Block spyware/tracking cookies in Internet Explorer and Mozilla/Firefox.
- Restrict the actions of potentially dangerous sites in Internet Explorer.
2007-09-03 08:22:50 · answer #2 · answered by rlh242424 6 · 0⤊ 0⤋
MESSENGER SPAM !
you have messenger spam
NOT to be confused with your instant messenger/s
start
all programs
administrative tools
services
all services are in alphabetical order
Alerter--
right click
select properties
from drop down menu
select disable
Messenger--
same thing as above
these are ports left open in the XP windows version but closed in Vista.
hackers know this and ping for these open ports to install messenger spam spyware.
after disabling,run anti-spyware program/s
2007-09-03 07:46:03 · answer #3 · answered by Anonymous · 0⤊ 0⤋
I have yahoo and a few other sites for e-mails. But my favorite is Gmail because it has so much memory and it automatically puts a great spam blocker on my entire computer. It also says at the top of my screen how much spam it has blocked for me that week. It's crazy~
2007-09-07 06:27:14 · answer #4 · answered by ktshox 1 · 0⤊ 0⤋
both of those programs are useless. get AVG free for antivirus, adware 7.0 for spyware, spybot search and destroy for spybots.
try using opera web browser. i has a very strong anti-pop up program build in.
2007-09-03 07:33:47 · answer #5 · answered by agello24 6 · 0⤊ 1⤋
Go to Z O O O O G L E!!! They are the best Live Help Computer Helpers!
z o o o o g l e . c o m
*Please Dont Put Spaces In The Address Bar*
2007-09-03 07:30:08 · answer #6 · answered by Anonymous · 0⤊ 2⤋
try an antispyware app like avg and install a software firewall ... you may want to try a nonstandard browser like fiefox to ..
2007-09-03 07:31:31 · answer #7 · answered by Anonymous · 0⤊ 0⤋
try using ad-aware and a spyware software as something could have been installed on your comp with out you knowing
http://www.lavasoftusa.com/products/ad_aware_free.php
http://www.safer-networking.org/en/download/index.html
try these
2007-09-03 07:34:15 · answer #8 · answered by outrun 3 · 0⤊ 0⤋