I took my 2000 Jeep GC in for an oil change (after being reminded) by a dealership I have gone to for maint. I specified "only an oil change" when I dropped off.
I went to pick the vehicle up, and the air was on full-blast. (I purposely shut-off everything before dropping off). After a few minutes, I noticed that the Air Conditioning was on, and blowing HOT air.
Not leaving the dealership lot, I took it right back in and explained the story..and asked "why would the air be on full-blast for an oil-change?". I also added that I was running the AC the day before with no problems. I didn't get a satisfactory answer, but the service guy said he would have someone look at it an give me a call.
Long story short, I was called back with a $120 estimate to replace low refrigerant. When I paid the bill it stated that ".47lbs recovered, charged with 1.5 lbs....no leaks found".
Does it seem likely that I would loose "cool-air" overnight? Or is this just a mechanical "coincidence"?
2007-09-03 06:53:16 · 4 answers · asked by Garv 1 in Cars & Transportation ➔ Maintenance & Repairs
lol!!! you people kill me.....
ok lets get this out of the way...i work for a jeep/dodge/chrysler dealership. sounds as if the lube tech aka oil changer was tired of sweating and cranked up the ac when he was parking the truck. that is a bad habit that they have being that most lube techs are young and dumb to put it bluntly.
ok it is not uncommon to have a low ac charge, recharge the system, and then have the leak detector not locate a leak. the electronic "sniffers" have an adjustable sensor, and sometimes a leak is too small to locate....you know the ones where a charge will last from one summer to the next...
hate to say it but a common ac repair on those vehicles is the evaporator....the one behind the dash, 6 hours labor....at my dealership its a $1000 repair, just did one.
as far as the dealership draining your refrigerant....VERY DOUBTFUL. unless they hooked the ac machine up and removed the gas, it would be foolish to just push the valve and let it come out....ever heard of frostbite? not a lot of fun. and if you depress the ac service valve there is no way to direct the refrigerant so its a crap shoot as to where it goes. comes out of the system at like -20 degrees if i remember correctly.
to call this from an impartial view here is what i think happened....
you took the car for service, you got it back annoyed by the ac left on (i would be too), started being hypercritical about the car and felt that the ac wasnt cooling. took it back to the dealership looking for someone to blame. now you're mad that the ac needed repair from before you took it in. sorry but i see this every day. we have people all the time tell us crazy things like we bent the wheel on their car by checking the air in the tires, or we changed the dash while we were doing an oil change WHILE they waited....yepper we did. had the car for 30 minutes, completed a 4 hour dash swap....makes sense to me.
moniter the ac, see how long the charge lasts. hopefully they added dye with the oil and will help locate the leak. sorry to hear that you are unsatisfied but i think that your own paranoia is getting to you....
2007-09-03 09:43:16 · answer #1 · answered by chevy_man_rob 5 · 0⤊ 0⤋
Your first mistake was taking your vehicle to the dealership. They are the biggest ripoff companies in the world. For simple oil changes I use a company in my area called Lube-One (similar to Jiffy Lube). They are great, and also do a thorough inspection of my vehicle while they are doing the services to it. They have caught many potential issues before they turned into large problems, and have saved me hundreds of dollars in repair bills.
For repairs I go to a local mechanic which is convienently located right next to a Jeep dealership. I just avoid dealerships due to the prices they charge and the shotty workmanship they have. My mechanic also lives 3 houses up the road from me, so it makes it great if for some reason I have to have a vehicle hauled to the shop, I just call him the day before and he drives his wrecker home, picks up my vehicle and hauls it to the shop the next morning. Talk about great service. LOL.
As for the refrigerant leak, if there weren't any leaks detected I wouldn't have paid the bill, and I would be contacting the better business bureau about that.
2007-09-03 07:20:39 · answer #2 · answered by Bill S 6 · 0⤊ 1⤋
I would write to the owner detailing everything and attaching copies of everything. You certainly have a very valid complaint..
2007-09-03 07:03:57 · answer #3 · answered by GITWITIT 4 · 0⤊ 1⤋
i have no clue but they may have took ti for a test drive to make sure every thing else was fine... and they may have needed money so they drained your ac knowing you would come back to get it fixed
2007-09-03 08:45:45 · answer #4 · answered by Anonymous · 0⤊ 1⤋