I have had my Samsung E840 for 2 months now. The handset slides up and down. I was using my phone and the piece of handset that slides up became detached from the phone so now it is in two pieces!! I did not use force or drop my phone and so think it is a manufacturers fault. I have been into my local orange shop and they said that if they send the phone away I will be charged as it looks like a fault due to negligence and being rough with my phone. This is definately not what has happened and I refuse to pay for it to be fixed because it wasn't my fault. I want to terminate my contract as they will not provide a new mobile phone for me. Unfortunately I do not have insurance for my phone but it should still be covered under the manufacturers warranty. No one seems to be able to help am I in the right here or by law should |I have to pay for my mobile. Any advice ont he matter???
2007-09-02 09:10:41 · 7 answers · asked by princessbambeino 1 in Consumer Electronics ➔ Cell Phones & Plans
well they will still make you pay no matter what because most of the time that would be in the category of being rough with your phone so i dont think you should try to get another for free cuz they wont give it to you buy a new one on ebay and may i suggest a more durable phone
2007-09-02 09:17:24 · answer #1 · answered by Devyn 2 · 1⤊ 0⤋
The contracts are written carefully so you can't get out. The phone was probably "free" so they will only give you something to that value. 2 possibilities; do you have household contents cover with portable gadgets included? or you could go to one of the small dealers that trade in some shopping centres and buy a second hand unlocked phone and put your sim in it. You could try sending it back to Samsung suggesting it was faulty from day one, but don't have too much hope.
2007-09-03 04:57:19 · answer #2 · answered by The original Peter G 7 · 0⤊ 0⤋
Not a chance in hell of getting out of the contract. You have about 14 days after you 1st take out the contract to cancel after that you are stuck with them.
Without insurance your stuffed.. you'll have to just get a new phone.... not the answer you want but the seem to have us by the balls when it comes to mobile phone contracts.
2007-09-02 09:26:51 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Maybe you should check out whether it'll be cheaper to get your phone fixed (at your expense, since you don't have a choice) or to buy another one.
2007-09-02 09:44:45 · answer #4 · answered by mmhmmm 2 · 0⤊ 0⤋
sure this is going to artwork on the orange telephone it additionally will artwork on an unlocked telephone of your determination available out of your close by dodgy indoor industry stall, or asian telephone shop simples
2016-11-14 00:25:55 · answer #5 · answered by ? 4 · 0⤊ 0⤋
nah you cant get out off it sorry :(
2007-09-02 11:41:34 · answer #6 · answered by Anonymous · 0⤊ 0⤋
no chance
2007-09-02 20:39:20 · answer #7 · answered by Anonymous · 0⤊ 0⤋