The alternator was replaced by removing right front wheel and going in underneath. On the way home I notice a "shimmery" noise I had never heard before on the right side. Took car back, they say boot on left front needs replaced and bearing on right front wneel needs replaced, supposedly due to nothing they did. The boot he knew about, the bearing he didn't...I asked why wasn't I told about the boot ..."well I was told to replace the alternator". He didn't remove where the bearing was to get to the alternator they say. They ordered the bearing twice, it is too small although they say that's what the catalog calls for. They say this means somewhere down the line someone replaced the spindle. The Hyundai place only has one more type of bearing it could be and they don't know if it will fit or not, but it is the only option left. It will be Tues or Wed before the part will come in. If that part doesn't work who knows what will be next. Am I being ripped off or does this sound legit?
2007-08-31 09:05:12 · 6 answers · asked by joni38 3 in Cars & Transportation ➔ Maintenance & Repairs
I bought the car second hand so the $$ isn't in Korea, its in my home town. Downing the car isn't responsive to the question.
Last two answers are very helpful :) If I can figure out how to rate, I will do it. It won't let me do thumbs up/down yet apparently.
2007-08-31 18:02:20 · update #1
The boot issue probably had nothing to do with the original repair work, although a shop that was good would have informed you of the issue the first time the vehicle was in the shop (and attempted to sell you the repair). Not only does that make business sense (it is easier and more cost effective to work on a vehicle once as compared to numerous times) it also fosters a sense of trust between the shop and the customer. As for the hub issue, it is EXTREMELY suspicious that the hub failed after he shop worked on it. I would take it to another shop for a second opinion. If the second shop, in their professional opinion, thinks that the first shop did something to cause the hub issue you do have legal avenues open to you to recoup the cost of the hub repair. I would also start looking for another shop to repair my vehicles, one that I would trust to tell me everything that they find wrong with my vehicle on the first trip in, saving me time and hassle in numerous repeat trips. Another option you do have, especially since the part is numerous days out, is to contact the corporate office or website and file a complaint if the shop was not a mom and pop place. Many corporations will work with you to resolve any issues amicably.
2007-08-31 09:58:19 · answer #1 · answered by jamrobleo 2 · 1⤊ 0⤋
It does sound a little shady although on a car of that age it very well could be that it was bad and by removing parts to get to the alternator they disturbed something. I would take it some where else to get a second opinion or if thats not possible see if you could trace some service history on the car or talk to an actual Hyundai dealership
2007-08-31 09:14:52 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Wasn't Hyundai the one that was advertising 10yr and 100K warranty????????
I'm not too sure why replacing the alternator would give you a problem with the CV joints. I would just have them replace the axles on both sides and then you are good to go. I take it you are planning on keeping the car for some time?
2007-08-31 09:14:19 · answer #3 · answered by Fordman 7 · 0⤊ 0⤋
Well. first things first. You have a Hyundai! Those are known for how many things go wrong with them. that's why they are cheaper. Should have thought about things first and got a real car.
2007-08-31 09:14:45 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Just change the front sway bar bushings, and you should be ok. Think the springs guy is trying to make a buck.
2016-04-02 09:24:34 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Sorry for your troubles, but call Korea,where you sent the US dollars you paid for this.
Maybe they will help.
2007-08-31 09:11:11 · answer #6 · answered by Anonymous · 0⤊ 1⤋