I just got cable/internet and we got a modem that was connected to my roommates computer. I have a wireless router that i had from my old house. I hooked it up earlier and everything worked great. then my roommate turned off the power strip where the modem and wireless were plugged into. now after turning it back on, the router isn't working. My laptop gets an excellent signal but it won't connect. it just keeps "acquiring network address". anyone know how to fix this? and if you could also explain how to hook it up because i'm not sure if its hooked up right.
also, i've tried unplugging everything and plugging it back in, restarting computers and so on. thank so much
2007-08-30 14:41:42 · 4 answers · asked by P99 2 in Computers & Internet ➔ Computer Networking
Try turning off the cable modem and the router separately and give it a few minutes (say about two). Then turn on ONLY the cable modem, wait for it to connect up (this usually takes anywhere from 30 to 2 minutes depending on connection, so to be safe do about 1 to 1 1/2 minutes). Next, turn on the power to your wireless router and give it about a minute to a minute and a half then either restart your comp or do a refresh of the available wireless networks and it should pick the router up again with a fresh connection to it.
The problem is probably that the router is trying to connect to your cable modem before its completely ready, so waiting for the two or so minutes gives it a chance to set itself up and be ready to connect to any devices (in this case your router).
If that doesn't work, you might need to try dze's suggestion and reset the router.
2007-08-30 15:31:55 · answer #1 · answered by hagakure 2 · 1⤊ 0⤋
"acquiring network address" means your computer cannot get an IP address from the router, in effect your computer is not able to communicate with the router.Two things.
1. You probably connected to a different wireless network with security in place. I suggest reconnecting your wireless adapter to the wireless router.
2. Someone might have turned off the router's DHCP function. DHCP allows the router to send IP address to its clients (your computer). I suggest accessing the router's GUI and making sure DHCP is enabled.
Try calling your router's OEM, they should be able to point you towards the right direction. Good Luck!
2007-08-30 22:23:25 · answer #2 · answered by Chizzle 2 · 0⤊ 0⤋
power off and back on the cable modem and the wireless router at the same time, it'll be ok..done it many many times.. if that fails, restart the pc after you done the other 2.
2007-08-30 21:47:51 · answer #3 · answered by Anonymous · 0⤊ 1⤋
not sure ... try resetting the wireless router .. push and hold the button in the hole for 20 or so seconds ...
2007-08-30 21:48:40 · answer #4 · answered by Anonymous · 0⤊ 0⤋