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i have my laptop and it refuses to load the windows program and wondering if there is a way to restore it that way i can use it again

2007-08-30 05:54:44 · 2 answers · asked by hrschic7 1 in Computers & Internet Hardware Laptops & Notebooks

i have my laptop and it refuses to load the windows program and wondering if there is a way to restore it that way i can use it again also i dont have the xp disc for it

2007-08-31 07:58:25 · update #1

2 answers

You can either do recovery or repair BUT you need the recovery CD or the Windows installation CD.

2007-09-04 01:19:35 · answer #1 · answered by Karz 7 · 0 0

Sounds like corrupted boot up files. Try the following "repair" installation.

REPAIRING OR REINSTALLING WINDOWS XP


Turn your PC on and insert the Windows XP disk into the CD/DVD drive.

Reboot/restart the PC. This will cause the PC to boot from the XP disk and not the hard drive..

Allow the PC to run the boot up sequence. It will stop at a “black and white” screen and there will be an option to select a “repair” installation or a “full” installation.

NOTE:

If you simply want to repair/fix any and all corrupted and/or problem XP files select the “repair” option. This will only rewrite the XP files and will not affect any of your personal files or software on your PC.

If you want to Format the hard drive and rebuild it completely select the “full” installation option. Be aware that with this option you will “erase” all the files and software on that hard drive.


Select either the “repair” or “full” installation option and simply let the software run. Follow any onscreen prompts that may appear, especially during the “full” installation.

Hope this helps.

2007-08-30 13:14:13 · answer #2 · answered by Dick 7 · 0 0

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