PAYROLL---Health&Dental deductions for a fifth pay period in the month?

Question

I need some backup and different way to make the companies Office Manager and Payroll clerk understand the problematic errors in their collection of health and dental deductions.

Back in the day I did payroll it was SOP to take the monthly cost of the h&d and divide it by four for the weekly collection amount. There being at least three and as many as five months in a year that have a fifth pay period. This fifth pay period is held "free" from the deduction and this company deducts it.
Their lame excuses go from laughable to rediculous...the computer doesn't recognize a fifth pay period, the print out they present is based on the run date not by pay period and shows only four with a clear omission. The best part is they have no concept of "double entry" bookkeeping, the same thing Bob Crachet did for Scrooge.

Here's what I think...100 employees X $100 collected X 4 months = a good reason to quit just before the end of the year when someone with intelligence may audit.

HELP

Answer 1

You need to talk to the person with the brain. All payroll software can be set up to have different deductions for different pay periods. So if you set up insurance to be periods 1,2,3,4 and not 5 or any bonus or special pay periods they and do it.
There are two issues these clerks don't know how to set up the payroll deductions and they don't choose a pay period each week.
The need the smart person to call software support or figure it out then set it up and tell the clerks how to do it.