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Any ideas out there? I have a dell laptop, trying to print to a networked dell printer. I can see the printer from the list, choose the printer, but then I get a message that it can't find the driver. Went to Dells website and downloaded the driver, but there was no file that it recognized when adding the printer. I got the exact same message again. I don't get this with every Vista laptop, just a few of them. Any suggestions would be appreciated. Thanks in advance!

2007-08-29 17:23:35 · 1 answers · asked by Derek J 2 in Computers & Internet Hardware Printers

1 answers

As it's a new laptop, AND a dell printer, contact Dell tech support. Should simply be a cse of them pointing you at the right Vista driver for the printer (IF they have made one)

Then add printer, and install it with THAT driver.

2007-08-29 17:27:57 · answer #1 · answered by stu_the_kilted_scot 7 · 0 0

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