ipod wheel click buttons not working. how to fix it?

Question

have a 4g ipod mini. problem just recently.

what works:
the center button, and wheel scroll sensor.

what does not work:
the wheel buttons - menu, play, << and >>.

i can scroll and play songs using center button, change volume, but cant go "back" to the lists or menu because of those buttons not working.
should i open it up and see the problem. i've changed the battery last year.
if you say to exchange.. then how?

thanks for reading.

Answer 1

sister of account owner

go 2 apple store!

Answer 2

hmm sounds tricky.
check the articles and reviews on this site for some great suggestions