1. What can companies do to control the customer perspective?
2. What is quality, and how does it differ from value?
2007-08-27 06:41:06 · 2 answers · asked by Anonymous in Education & Reference ➔ Homework Help
An interesting assignment, but what is your question? Where are you stuck? What resources have you already investigated to help you answer these? I'm quite sure that your teacher wants you to answer these. Right now, your posted question gives the impression that you want someone else to write the answers for you. I trust that is not your intent... so please - use ADD DETAILS to explain where you're stuck and what you need help with. Upon your elaboration, I would be happy to assist.
2007-08-27 06:55:55 · answer #1 · answered by Anonymous · 0⤊ 0⤋
1. I think customers control companies' perspectives. Without customers, there would be no companies.
2. Quality is providing better services and products to customers at the same or less cost to customers. Also, by providing quality to customers, value results for companies' shareholders.
2007-08-27 14:04:55 · answer #2 · answered by Robert L 7 · 0⤊ 0⤋