write the do,s & dont,ts of quality customer service?

1 ⤊

write the do,s & dont,ts of quality customer service?

2007-08-26 18:41:49 · 2 answers · asked by aashu 1 in Business & Finance ➔ Small Business

2 answers

Remember the golden rule. The customer is ALWAYS right...even if they aren't. If a customer complains (even if they have no right to complain), you must always work at solving the problem and making them happy. Whether that means returning their money, offering store credit or a gift certificate, exchanging the product, etc.
Good luck!

2007-08-26 18:58:50 · answer #1 · answered by Anonymous · 1⤊ 0⤋

Do your own homework.

2007-08-27 02:01:28 · answer #2 · answered by shipwreck 7 · 0⤊ 1⤋