My dad sent off a cheque for £90 to a company in Jersey, along with an order form for some DVDs. He received 2 of the DVDs which cost total £15 so he called them to ask about the others he ordered. He was told they were out of stock but he should receive them within the next two weeks. Then a fortnight later when he had not received any further products from the company he called again, only to be greeted by a recorded message stating the company had gone into administration and gave an address to write to if there were any problems. Well, my dad wrote a letter asking for either the products he had ordered, and paid for, as the cheque had been cashed, or for a refund of the money he had overpaid (about £75). He received a letter back stating that he could not have the money back as there was no money left to pay him back with????? Surely this can't be right? I understand he would have better protection had he paid with a credit card but surely he is entitled to a refund somehow?
2007-08-26 07:01:22 · 4 answers · asked by Joyful97 5 in Business & Finance ➔ Other - Business & Finance
Would the bank be able to intervene on his behalf (if they're prepared to)
I feel really annoyed because he's been "ripped off" - I know £75 is nothing in the grand scheme of things really, but its' still £75 of my dads hard-earned money and surely there must be a way he can get it back.
Thank you in advance for your advice!
2007-08-26 07:02:50 · update #1
Being entitled and being able to get $$$$ back from a bankrupt or overdrawn company are 2 different things .
The folly of cash (same as a check) is the risk of loosing the $$$ totally . His bank cannot get back $$$$ if the business's accounts are empty .
( Same reason NO ONE should send cash for an eBay purchase either)
Perhaps he will now understand the value of the credit card purchase .
Entitled - yes
But does NOT mean you'll actually get it .
Sorry . . .
>
2007-08-26 07:17:44 · answer #1 · answered by kate 7 · 1⤊ 0⤋
The company has gone broke so your dad is out of luck. The amount he lost is too small to warrant further action. Lesson learned: Always use a credit card or a payment center like Pay Pal for transactions.
2007-08-26 07:16:08 · answer #2 · answered by Suzy 5 · 1⤊ 0⤋
sorry an angry letter can only get you so far............
and i dont think that the bank would care that much about 75Squid to be honest(sorry!) but its always worth a try i guess
2007-08-28 08:32:26 · answer #3 · answered by Anonymous · 1⤊ 0⤋
check this link its good
http://buyingandsellingshares.blogspot.com/
.
2007-08-27 03:57:12 · answer #4 · answered by Anonymous · 0⤊ 1⤋