Where may I obtain servicing, for a thirty-five-year-old, Craftsman torque wrench.?

Question

I have had no luck with any of the Sears stores, including "Sears Hardware", or "Sears Servicing".

Please Note: The question, has nothing to do with the viability of repair, only where repair may be had.

I also thought, all Craftsman hand tools had a lifetime guarantee. However, when I brought it in, for replacement or repair, the store clerk checked the warranty on a new one; it was one year. I realize, now, it doesn't mean, mine only had a one year guarantee.

Answer 1

All non-mechanical (i.e. no moving parts) hand tools by Craftsman have a lifetime warranty. Examples are wrenches, sockets, screwdrivers, etc. Some mechanical tools also have that warranty. Examples are ratchets and ratcheting wrenches.

A torque wrench isn't considered a tool. Its a measuring device. Due to its nature, they usually only carry a one or two year service life (warranty).

A torque wrench that old probably isn't a viable repair to be made. Just to be safe, before you do anything else, you need to call the customer service line and have them check the model number to see if it had a lifetime warranty or not, though my experience says it doesn't. Their number is 1-800-4-MY-HOME. If it does, they should just mail you a new one.

Answer 2

Depending on how often you use your tools. If used often a 35 year old torque wrench ahould have been replaced 20 years ago. You could check by calling sears customer service. I was sponsored by Craftsman years ago. From what i recall and papers from the 70's i just looked at the only tool that had lifetime warranty were solid hand tools, like screw drivers, open end and box wrenches, and sockets, Anything with any movable part, even plyers had a year.

Answer 3

Craftsman should replace this tool for you. I thought that was the policy for all craftsman hand tools. We used to take in screw drivers with broken handles all the time. If the stores are giving you trouble contact Craftsman directly, make a big stink of it and see what happens.

Answer 4

I will have to agree with others here. You are better off getting an new one. Do you really trust torque wrench that has been serviced?

I use torque wrench for engine components, and driveshaft mounting bolt. The last thing I need is using a inaccurate tool, put things together and finding out that torque value I used is inaccurate.

Answer 5

Ya need to get it calibrated by someone? You can call that same sears back and have them find out where you can get it cal'd or call snap on, they're usually more versed in this. Also there may be stores that specialize in hand tools in your area that can cal it on site.

Answer 6

such as you i'm that way and function been as long as i will remember. while my daughter replaced into youthful I went by means of merely what you're dealing with now. I used to beg my daughter to consume and he or she stated she could no longer. Now she has a daughter and its comparable. the only good element right here is that colleges have unfastened breakfast for all young infants. So in specific situations my granddaughter could have some thing on account that she's been up for a pair of hours by employing that element. try a number of those on the spot breakfast chocolate milk liquids, will she drink milk? additionally merely stick a granola/snack bar in her pocket. good good fortune, this has been using me loopy for years. I nonetheless won't be in a position to consume till i've got been up for some hours so perhaps its merely how we are made.

Answer 7

I,m not sure I would trust a 35 year old torque wrench to be accurate anyway, just buy a new one and hang up the old girl.

Answer 8

THAT'S BS I WORKED AT A SEARS STORE A FEW YEARS AGO AND WE REPLACED ALL HAND TOOLS INCLUDING TORQUE WRENCHES.
NOW IF YOU ARE TALKING CALABRATION THATS A DIFFERENT STORY.

Answer 9

If you can find a place to ahve it repaired, don't be surprised if the repair costs as much or more than a replacement

Answer 10

I would think they would replace it free of charge, they do all my tools that broke.