2007-08-24 06:25:03 · 10 answers · asked by an4 1 in Business & Finance ➔ Personal Finance
Do you trust the cashier? Did the dreawer count come out right? How does the customer know it was the cashier and not that they just lost the $100. Didn't they count it when they received it? The cashier should tell them they need toatalk to the manager, tell the manager what is happening, recount the drawer, and determine if they did in fact short change the customer or if something else happened.
2007-08-24 06:33:38 · answer #1 · answered by Russ D 2 · 0⤊ 0⤋
My hubby experience the same thing when he was at the cashier for the day ... He told me that someone tried to cheat and say he gave them wrong amount of change and was short ... He is a department manager and told them they'd have to wait til they close out the cashier and take the drawer full of money and receipts for the day and counted it ... My hubby and another person counted 2x ... Turned out my hubby gave them the right amount and told the customer that they must have lost it on the way out or misplace it in their wallet/purse ...
You and your cashier should close down the cashier register and take the cash and make sure both of you double check if the money is all counted for and if theres no short change and tell the customer that they lost the money on the way out cuz its been 4 hours and something must have happened between the time they left the store and came back to the store ...
If the cashier honestly made a mistake, apologize to the customer and give their remaining change back and give them a gift card (your choice of amount) so you won't lose your customer ...
Good luck ... Don't be too harsh on ur cashier if its her/his first time making a mistake
2007-08-24 06:52:47 · answer #2 · answered by Little J 4 · 0⤊ 0⤋
The only way that a customer could be short changed by that amount is if a check was cashed In any case, audit the cashiers drawer. This should be a management function, the cashier need not be involved unless their is a true discrepancy.
2007-08-24 06:45:05 · answer #3 · answered by Kat 2 · 0⤊ 0⤋
prove it! Cashiers should never put away the Bill the customer gives her until transaction is over. How could she short change her 100 dollars. we don't have a 200 dollar bill in America. hahahaha! trying to stick her up. I would call the cops
2007-08-24 06:42:48 · answer #4 · answered by katie d 6 · 0⤊ 0⤋
What did they buy that they can be shorted $100? We know that there are no $1000 bills circulating. Sounds like you need to check the customers credibility. Your cashier should not be involved in the disbute unless you seriously believe that something was done. Sounds fishy to me.
2007-08-24 06:33:19 · answer #5 · answered by Ghostly Ghost! 3 · 1⤊ 0⤋
Audit the drawer immediately. Close your cashier down and audit the drawer. The drawer should be 100 dollars over.
2007-08-24 06:38:20 · answer #6 · answered by Thomas K 3 · 1⤊ 0⤋
You should be auditing your cashiers till right away.I don't think it's appropriate for the cashier to handle this problem
2007-08-31 15:43:51 · answer #7 · answered by stones 3 · 0⤊ 0⤋
well my first thought was it store policy to give back over 100 in cash on a check -- so you have to be talking about a bank -- normal bank policy is to wait until the end of the day close out all accounts the daily audit should determine whether this in fact happen!!!
2007-08-28 07:19:36 · answer #8 · answered by Anonymous · 0⤊ 0⤋
I swear someone asked this exact same question...about 3 months ago!
2007-08-24 06:55:53 · answer #9 · answered by ♥ Mary ♥ 4 · 0⤊ 0⤋
She should say "I'll go count my drawer and see if I'm off. Please give me your name and number and my manager will call you."
2007-08-24 06:31:27 · answer #10 · answered by hottotrot1_usa 7 · 1⤊ 0⤋