When I try to open an attachment I get an ad for Windows Vista media player or a blank screen. Any ideas ?
2007-08-24 05:15:49 · 7 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
If you are using IE you need to go to... Tools, Internet Options, go to the security tab, click on internet, click on custom levels, scroll down to Navigate Sub Frames Across Different Domains and click on enable. You should now be able to open attachments. Also go to my computer, click on file, go to tools, folder options, click on file types, look for the type of file that you are trying to open (example jpeg) click on that file extension, click on change and you can change the program that this type of file opens. I hope this isn't too confusing.
2007-08-24 05:52:07 · answer #1 · answered by Shakey 2 · 0⤊ 1⤋
I gather that you are using WebMail? If that is the case, the problem lies in your "Firewall". You have the settings too high and are blocking "Scripts" and "Pop-Ups". You need to go into your "Firewall" and allow both "Scripts" (java, css etc.) and "Pop-Ups. Also make sure that the Pop-Up Blocker (in "Tools") is disabled. When you click on the attachments, they should open now. However, it is advisable to restore your settings to the "Firewall" and block "Scripts" and Pop-Ups as soon as possible, after viewing and / or downloading the attachments. If you are using an E-Mail Browser (Outlook Express, Eudora, Outlook etc.), your problem is in the Browser's Settings. Open the Settings and make sure that it allows attachments to open but not automatically.
2007-08-24 06:35:58 · answer #2 · answered by kendavi 5 · 0⤊ 1⤋
Check your antivirus its the main reason for not being able to open attachments. But make sure you know the person sending the attachment or you could get a virus or worse.
2007-08-24 05:20:11 · answer #3 · answered by sascha h 3 · 0⤊ 1⤋
I am not sure if you have Yahoo mail or not, but I had the old yahoo and was not able to open attachments for a while then switched to beta and now I can see my attachments.
2007-08-24 05:20:07 · answer #4 · answered by CRAZYGIRL 4 · 0⤊ 1⤋
that is form of over the genuine to get carry of and deploy an entire new workplace suite just to view a single Excel record. the forged guy or woman who suggested going to the MS website and downloading the Excel viewer in all probability has the suited theory.
2016-10-16 21:21:46 · answer #5 · answered by ? 4 · 0⤊ 0⤋
You problably don't have the right program to open it. Check the format and find out what program it needs
2007-08-24 05:18:40 · answer #6 · answered by 7 Habits 3 · 0⤊ 1⤋
Try re-booting or going offline and then back on again. It works for me.
2007-08-24 05:20:57 · answer #7 · answered by Sage 6 · 0⤊ 1⤋