Don't you just go crazy when you get on the telephone and are told you have 6 options, so you listen, choose the one you want, press, and then,viola! You get another three or four options. And you are not talking to a human being!
So, we wonder where our time goes? It's the flipping telephone. What used to take a few minutes takes three times as long. And God forbid if you want to talk to the Head Honcho of the Bank or Company.
I find myself putting off all business calls, and emailing or writing letters. That takes time too! It's been a long week!
2007-08-23 21:29:53 · 6 answers · asked by Anonymous in Society & Culture ➔ Other - Society & Culture
pilaktio 5:9
2007-08-23 21:34:10 · answer #1 · answered by Anonymous · 0⤊ 1⤋
Yes, but in many cases you can press 0 and go directly to an operator. I fully agree with you. Recently I needed tech support from my new ISP. For half an hour I was forced to answer automated questions, and pressing 0 in that case didn't work. Three days later someone from the company called with a service survey. I didn't hesitate to tell them to get rid of the automated system because when people call with technical issues they want to talk to a human, not have to repeat steps they knew enough to take before calling.
2007-08-24 07:41:06 · answer #2 · answered by Lady G 6 · 0⤊ 1⤋
I find a certified letter to whomever I need to reach works far quicker than their phone systems
2007-08-28 09:12:32 · answer #3 · answered by cheri h 7 · 0⤊ 1⤋
I understand your plight, but not the question...
It sucks, but it IS all about efficiency.
2007-08-24 04:40:41 · answer #4 · answered by Dirty Knees 5 · 0⤊ 1⤋
I agree with you.
2007-09-01 03:26:11 · answer #5 · answered by Paul 3 · 0⤊ 0⤋
and the question is????????????/...t
2007-09-01 02:35:43 · answer #6 · answered by Anonymous · 0⤊ 0⤋