We had two front tires replaced on our van four weeks ago. The tire place put on new tires and bolts.
We went on a long road trip and two weeks later our front drive side tire almost fell off - we stopped because of wobbling and discovered that two of the studs had sheered off and the tire was held on by just three loose bolts. We were towed and new studs were put on.
About a week later after over a thousand kilometers we felt a wobbling and started to pull over to the shoulder and on the way our passenger side front tire flew off and we were extremely lucky to slide to an upright stop on the shoulder.
We have gone back to the tire place to seek compensation as we were told (by others) that it could very likely have been over torquing that led to this problem and failure. They never told us to retorque at 100 kilometers which I learn is recommended by many sources.
They are resistant to compensate us
2007-08-21 19:52:05 · 6 answers · asked by tim G 1 in Cars & Transportation ➔ Maintenance & Repairs
It's a little hard to believe that whoever fixed the first wheel didn't check the other three.
2007-08-22 01:10:12 · answer #1 · answered by Nomadd 7 · 0⤊ 0⤋
If your vehicle has aluminum wheels you should have been informed that you needed to stop back and have the wheels re-torqued. If they did not tell you this, the shop faces a serious liability problem. At my shop we have customers sign a document acknowledging that they need to come back and have this done any time we have had the wheels off. We take it very seriously because of situations like yours.
Maybe its time for small-claims court.
2007-08-22 00:48:51 · answer #2 · answered by Naughtums 7 · 0⤊ 0⤋
I had the same problem with a 95 GMC 3/4 ton, when I took it all apart I kept the studs that the shop had replaced, and realized that they had put metric studs on my truck, but kept the sae nuts. I was fully compensated for the gross amount of damage that it caused.
2007-08-21 21:19:31 · answer #3 · answered by Anonymous · 0⤊ 0⤋
if you have aluminum rims theyre known for losing their torque, thats why you have to retorque them after a short time. with steel they keep their torque. aluminum is softer so it lets the nuts vibrate loose unless you overtorque them by about 40 ft-lbs
2007-08-21 20:45:27 · answer #4 · answered by darrin b 4 · 0⤊ 0⤋
You could possibly bring this to small claims court and have them resolve it......That is if they never told you about re- torquing.......You could put forth your case as that your lives were endangered by there misjudgment.....That's what I would do. However look at your receipt for your tires that you bought....It may say that you were supposed to re- torque them. :-) Good luck with this.
2007-08-21 20:01:56 · answer #5 · answered by mbollard17 2 · 0⤊ 0⤋
actual conveys the sensation of rambling action like innovations. happy i replaced into no longer following you! lol What are pink lines on the line? mandatory a one syllable color? enjoyed a twin of shorn skins of historical beasts.
2016-10-03 01:18:50 · answer #6 · answered by ? 4 · 0⤊ 0⤋