Can anyone tell me why Royal Mail offers the Recorded Delivery Service? It seems pointless, since it is sorted in with the First Class post and cannot be traced on their website until it has been signed for. In my opinion, Special Delivery is far more reliable.
2007-08-21 07:33:42 · 2 answers · asked by Vicsta 3 in Business & Finance ➔ Corporations
Freddiem - I have done casual work for Royal Mail, and my partner works for them full time. Recorded Delivery (referred to herein as 'RD') is not handled in the same way as Special Delivery ('SD') - it is sorted in with First Class post, for a start. There is far more risk of RDs 'disappearing', than is the case with SDs. I know from experience that RD items cannot be traced until it has been signed for.
2007-08-21 07:52:33 · update #1
RD is for replaceble items where you need proof of Delivery (for example, your Claim for bank Charge refunds .. if the paperwork is not delivered for some reason, you just send a second copy .. )
SD is for items that can not be easily replaced, so you need to locate the package and recover it in the event of non-delivery
2007-08-21 19:56:50 · answer #1 · answered by Steve B 7 · 0⤊ 0⤋
Recorded delivery is also monitored and tracked along with special delivery and registered post. Recorded delivery is for low value items such as postal orders and cheques and at least you know the recipient cant claim not to have received the item as it is traceable as are the others. the limit for recorded delivery is £32, i think the limit for registered is £250, i do not know the limit for Special delivery.
Incidentally Recorded delivery items can be traced after 28 days have elapsed from day of posting, if mislaid.
2007-08-21 14:40:07 · answer #2 · answered by freddiem 5 · 0⤊ 0⤋