Is it lawful for a company like Natwest to take money out of your account and then admit an error and then say the only way they can repay it is by a cheque which will take a further 10 days plus the 4 days then to clear the cheque
2007-08-19 23:19:11 · 4 answers · asked by Bacon Double Cheese Burger 3 in Business & Finance ➔ Other - Business & Finance
Banks are regulated by the Financial Services Authority.
Google FSA and see what they suggest. You can complain to the FSA if the bank does not give you a satisfactory result.
I would. Banks take the P*ss.
I do think sometimes, it depends on which member of staff you deal with. It's a bit hit and miss with bank staff. Half of them can't even speak English or have just started and don't know their ar$e from their elbow.
2007-08-19 23:27:28 · answer #1 · answered by Anonymous · 0⤊ 0⤋
I have Natwest make an error on my account when they doubled up on a cash withdrawal transaction.
I went into the branch and they refunded the money next day. They also gave me a cup of tea.
2007-08-19 23:26:58 · answer #2 · answered by Anonymous · 2⤊ 0⤋
Don't know in all honesty, but to me it seems fishy,.. while your money is in the system, they're taking interest from you because YOUR cash is in THEIR accounts. Tell them you DEMAND cash,. I wouldn't be surprised if you actually had a right to demand cash as repayment, especially as THEY'VE screwed up.
2007-08-19 23:29:13 · answer #3 · answered by wildimagination2003 4 · 0⤊ 0⤋
Try this link
http://www.financial-ombudsman.org.uk/
2007-08-19 23:29:31 · answer #4 · answered by Easy Peasy 5 · 0⤊ 0⤋