I have an HP Deskjet 5740. it's a color printer with a color cartridge in it.
Whenever i try to print something in color, it doesn't let me. The paper comes out blank.
I've checked the ink levels and the color carttridge is full, so it's not out of ink.
But I don't know why it won't print in color.
Someone help???
2007-08-19 09:57:37 · 5 answers · asked by ♥ 2 in Computers & Internet ➔ Hardware ➔ Printers
i'm pretty sure i inserted the cartridge right.
2007-08-19 10:22:56 · update #1
no i haven't ran any head cleaners. how do you do that?
2007-08-19 10:42:53 · update #2
IF you haven't used the printer in more than about 30 days the cartridge is dry.
You will need to run a bunch of print head cleanings and here is the file path
From any window go to
Print----> Properties----->Services or Maintenance-----> Clean the print heads or Nozzles.
Of you do not see any improvement after about the first half dozen cleanings you need to replace the cartridge.
In the future, run a print head cleaning every 2-3 weeks when you are not using the printer often to ensure you never have this problem again.
2007-08-20 02:14:54 · answer #1 · answered by smedrik 7 · 0⤊ 0⤋
FYI, if the cartridges turn out to be garbage call Tech Support. The cartridges each have a 1yr warranty on them. Tech support will replace them.
2007-08-20 12:40:12 · answer #2 · answered by Cynthia T 2 · 0⤊ 0⤋
Is it a new ink cartridge? Did you remove the plastic tab covering the ink holes?
2007-08-19 10:05:45 · answer #3 · answered by hallmike1 7 · 0⤊ 0⤋
I have a D4160 and uphappy
never prints
have to reset the computer
so sorry but this is crap and never again for HP producst
2007-08-19 10:05:04 · answer #4 · answered by Michael M 7 · 0⤊ 0⤋
Have you run any head cleaner or alignment utilities?
2007-08-19 10:38:38 · answer #5 · answered by s j 7 · 0⤊ 0⤋