What is the definiton of hotel industry ?

Question

brief analysis

Answer 1

DEFINITION: Companies that develop, own, manage, and/or operate lodging facilities, including motels and full-service hotels.

In general, hotels offer two major types of services: (a) accommodation and (b) dining services. Based on the quality and extent of services provided, location, bedroom, front office/reception, food and beverage, general facilities (service and staff), and special facilities (i.e., business center, limousine services and airport transfers), hotels are further classified as Deluxe, First Class, Standard, and Economy. Hotel guests can expect a room with private bath, telephone, radio, and television, in addition to such customer services such as laundry, valet, cleaning and pressing. Aside from the services mentioned, hotels have other facilities: function rooms, ballrooms, health spas, coffee shops, dining rooms, cocktail lounges or night clubs, gift shops or newsstand-tobacco counters, and business centers for social occasions, health buffs, and business conferences.

Customers of the industry include the domestic household, foreign visitors and institutional buyers. Research shows that the domestic household’s selection of hotels and other lodging facilities are affected mainly by three factors: 1) competitive pricing; 2) availability of services and facilities for children; and 3) type and extent of free services (i.e., free local calls, continental breakfast, etc.).