How do you deal with an employee in which you receive a lot of collection calls for, at work?

Answer 1

why doesn't anyone see it is the employees fault for being behind on their payments. The collection people are just doing their job and no, it is not illegal for them to call you at work. It is illegal to not pay your bills, and the creditor has every right to try and call you wherever you are to collect what is rightfully owed to them.

The way I would handle it is to pass the call on to the employee and let the employee know it is not OK to receive these calls at work. Ask them to please take care of this situation so it does not happen again.

Answer 2

Your question seems to be specifically about how to deal with the employee as opposed to the calls.

I believe that you should call the employee into your office, close the door, and let him/her know that the incoming personal calls have reached an unacceptable level and that they need to stop. I would ask him/her if there is anything you can do to help them with the personal situation since it is affecting company output. I would be ready with some resources to help the employee get out of debt, especially if he/she is a good employee who has everything else on straight.

If the calls continue after the employee has asked the collectors to stop calling at the workplace, then you can take action against them (the collectors). I'm sure you can figure out how to deal with that.

Hopefully your employee will be able to turn it around and this will just be a bad time in their life that they can grow beyond.

Answer 3

You need to have a written policy about collection calls at work. That way you will have a leg to stand on to back you up. In the meantime, I would direct this poor soul to a credit counselor.

Answer 4

tell all such callers that this is a workplace and their calls are not welcome.

the repeat offenders should be told they are endangering the employee's job and thus his ability to pay, so bug off.

if your business phone system permits it, any who call after that should be rejected automatically.

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naturally, you'll want to tell the employee that such calls have been coming in and they aren't welcome. business time is for work, not for phone calls about her/his personal life.

alas, i'm reluctant to fire an otherwise satisfacory employee -- good ones are too hard to find these days.

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oh, and bill collectors aren't welcome on company premises either, nor in our parking lot. just in case one of them is actually local.


it's painful and i usually put up with a bit for a good worker.


hope this helps.

Answer 5

you could try telling the collectors to not call them at work some states have laws against it u might be able to sue collectors for harassment because they are bothering people who have nothing to do with debt

u could also lie to them and say that the the person is not there

Answer 6

Dave Ramsey tells it best on his website (if you've never heard of Dave before - he's really big on helping people get out of debt)...

http://www.daveramsey.com/etc/askdave/?intContentId=6199

You should help your employee by passing this article on to them and letting them know that you'd like them to try this.

Answer 7

It's illegal for them to call you at work. Report them.