I have a Packard Bell EasyNote SW51 that I bought in March of this year.
Thus far I have had no problems with it (despite running on Vista) however now, it won't charge properly. It won't hold charge as long as it used to, and when it is plugged it it only charges about 1% every 2 minutes. The only times it charges semi-properly is when it is turned off and charging.
When I tried to register my Laptop on the Packard Bell website for assistance, I was told my serial no. is invalid (The no. is the same on the box it came in, plus the laptop casing....) So I need help from you guys. Both to figure out my battery problem, plus to work out why my serial no isn't recognised....
thanks
2007-08-17 03:40:25 · 6 answers · asked by Lady MacB 2 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Uhm to the last guy. My laptop was working great,it had to be shipped etc. so not old stock. I was waiting weeks for it. I think some liquid got into my lappy, it's working better now. Getting better daily yay...just a minor prob but thanks peeps....
.....thanks for the asexual info too ;)
2007-08-20 07:40:09 · update #1
Take it back to shop you bought it from. It is still under warranty and although it will be repaired rather than replaced it is better than suffering poor battery performance.
Anything we suggest on here will either cost you money or invalidate your guarantee.
2007-08-17 03:55:25 · answer #1 · answered by Steven 4 · 1⤊ 0⤋
That proves my point the other day about buying laptops...the shops are selling customers'old stock' with new prices.
When you try to get it working you cant because it has a bad performance..and Packard Bell is not a good make.
2007-08-20 14:17:37 · answer #2 · answered by Anonymous · 0⤊ 0⤋
Unfortunately no shops will take a vista machine back as they are aware that the vista operating system and hardware are faulty they just sell them to get rid of them the number on your box and system are correct they just make you think that they arn't im'e affraid your stuck with it my friend had the same problem soon as anything went wrong with it they weren't interested.
2007-08-20 21:25:25 · answer #3 · answered by Anonymous · 0⤊ 0⤋
I would try charging it overnight and wait until it finally gets to full charge to use it again. Here's a link to help you figure out your serial number issue. I hope it helps. Click on "Find my serial number for me"
http://support.packardbell.com/global/
Laptops wont charge as fast if youre using it while charging it.
2007-08-17 11:03:33 · answer #4 · answered by s j 7 · 0⤊ 0⤋
May be you have a counterfeit laptop
2007-08-17 11:33:27 · answer #5 · answered by Anonymous · 0⤊ 0⤋
it will still b under warranty so take it back
2007-08-17 11:00:31 · answer #6 · answered by tasty 7 · 0⤊ 0⤋