What can i do to a chevy dealership who didin't fix my car?

Question

took my '06 chevy for a brake problem. After my car sits for several hours, then you start the car and put it in drive, the brakes won't work! Feels like you turned the engine off and trying to stop! Also, the whole car shakes when applying the brakes at highway speeds. I take it in to the chevy dealership and they take my car for two days and then call me up and tell me it's done. I go to pick it up and I see the service report saying they didn't do NOTHING. "Everything normal at this time" is what they wrote! I"M MAD NOW! I went to another chevy dealer and they found some kind of a brake booster vaccuum leak or something like that and the rear drums needed to be re-surfaced. My problem was solved now but I want to get the other dealership back for not fixing the car like they were supposed to! Their service manager never called me back to discuss! I hate chevy dealers...bunch of fat azzes sitting on their chairs doing absolutely nothing but keeping their chair warm And Who is fixing the cars? Some school yard boy or a fat azz santa clause who looks at the car for two days then rights “normal”

Answer 1

I assume your car is under warranty and you aren't out any money for repairs or a rental vehicle.

http://www.bbb.org/

The above is the Better Business Bureau web site. You can file a complaint here, but unless you're out money the only thing this will accomplish is put the complaint on file with them.

A better thing to do is contact the Chevrolet Zone Manager who covers your area. The contact information is in your owners manual.

Answer 2

Chevy should have a national customer service number. Call them and complain.

Did you pay the dealership for the no repairs? What cost would you try to recover? Maybe if you had unreimbursed rental car costs while they kept the car to do nothing.

Answer 3

well if the car is still under warranty and they dont fix then they have to give you a new one. but if u did something to void the warranty you are sol. and u can sew if they dont fix or give u a new vehicle.