I just recived a Logitech webcam I bought in Ebay last week. It's a Logicool Qcam for Notebooks (QV - 400N),
which acording to the seller (I even asked her by mail and she confirmed it) is fully compatible with Microsoft Vista. The problem here is that when I install the webcam in my Laptop (OS Microsoft vista) and I try to run the software,
a dialog box appears, telling me that this software has known compatibility issues or something like that.
I've tried to repeat the instalation process several times, but the result is always the same. I've even unsuccessfully tried to find a driver in the web, but since this an imported product (from Japan) and it doesn't have a lot of distrbution I haven't found one yet. I don't know why the seller told me it was compatible with Windows Vista if it wasnt. So, what should I do? Should I inmidiately return this product to the seller and ask for a refund? Does anyone know if there is any way I could make this webcam work? . Thanks in advance.
2007-08-14 13:30:48 · 2 answers · asked by Elizabeth G. 1 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Check the Logitech website for Vista drivers. If not found, return this product to the seller and DEMAND a refund.
2007-08-18 07:47:31 · answer #1 · answered by ELfaGeek 7 · 0⤊ 0⤋
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2016-11-12 08:45:53 · answer #2 · answered by Anonymous · 0⤊ 0⤋