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at the drive thru! And if I biggie size them, they alway rip me off and don't feel them up all the way... IF I say anything they always have an attitude...WHAT IS UP WITH WENDYS?!!!! Dave wouldn't stand for this!

2007-08-14 05:08:31 · 15 answers · asked by Anonymous in Dining Out Fast Food

15 answers

The solution is to check them before you pull away from the window, and if they are cold, or the carton is not full, had them back to the clerk and tell them that you want a fresh hot and full pack! If you get any attitude at all, ask to speak to the manager.

If you do not get satisfaction with the manager, a call to the district or corporate office will wake them up!

2007-08-14 05:40:23 · answer #1 · answered by fire4511 7 · 2 0

They always do this, so you check the bag before you leave the drive through & say "I didn't get very many fries". And if you get cold fries, take them right back up to the counter & say "these fries are cold", could I have some hot fries???

Here's the deal....... when people keep their mouth shut & just eat it anyway: Wendy's will keep doing what they're doing. It's only when people start complaining on a regular basis (not cussing, just stating the fact that the fries are cold), that they will EVER find the need to change it.

2007-08-15 21:11:22 · answer #2 · answered by ilovepoison2820 5 · 2 0

Yeah. I work in fast food, and it's really opened my eyes. Your fries sit under a 180 degree warmer after they're made. So if they're cold, then they're REALLY old, or their warmer is broken. Either way, cold fries aren't at all fresh. Just request new ones. If you get an attitude problem again, go inside and ask to speak to the manager. I can gaurentee that'll shape them up!

As for getting your money's worth, smile and be polite, act a little playful, and tell them you can't afford to eat out very often and you're REALLY craving fries, so could they make sure they fill the carton up all the way?

Smile. A lot. It really does work.

2007-08-14 12:22:49 · answer #3 · answered by Anonymous · 0 2

wendys fries get cold too fast....u shuld always check them and if theyre cold, then ask for hot fries, if they wont give them to u, talk to the manager.
bc i kno this one instant where this one manager got fired for sumthing like that. bc the manager wasnt showing customer service. so they wuld have to replace them for u.
good luck next time!

2007-08-15 23:15:49 · answer #4 · answered by Anonymous · 2 0

ME TOO!!! I always have to put them in the microwave when I get to work to warm them up. McDonald fries are much better.

2007-08-14 12:16:13 · answer #5 · answered by Carol L 2 · 2 0

Must be the Wendy's you go too. Whenever I go, it's hot and delicious and filled to the top.

2007-08-14 18:09:05 · answer #6 · answered by kippykat22 3 · 0 2

The same thing always happens to me! So I stopped eating there.

2007-08-14 12:47:57 · answer #7 · answered by SAChicky 5 · 1 1

Who cares who the hell eat french fries from Wendy's. You people are Fat a-- Babbie's.

2007-08-14 15:17:00 · answer #8 · answered by Coolguy 2 · 0 3

thats never happened to me. maybe you wait too long and the fries get cold. you should try a different location and if you don't like it there, just stop going there.

2007-08-14 12:54:47 · answer #9 · answered by Anonymous · 0 2

before you leave the window check them and then if they are cold say " These fries are cold can I get fresh ones?" it works. if not stop goin there

2007-08-14 12:17:47 · answer #10 · answered by danielle2012 2 · 1 1

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