what are the responsibilities and activities of operations manager in a software company?

Answer 1

Project managers develop requirements, budgets, and schedules for their firms’ information technology projects. They coordinate such projects from development through implementation, working with internal and external clients, vendors, consultants, and computer specialists. These managers are increasingly involved in projects that upgrade the information security of an organization.

Computer and information systems managers play a vital role in the technological direction of their organizations. They do everything from constructing the business plan to overseeing network security to directing Internet operations.

Computer and information systems managers plan, coordinate, and direct research and facilitate the computer-related activities of firms. They help determine both technical and business goals in consultation with top management and make detailed plans for the accomplishment of these goals. For example, working with their staff, they may develop the overall concepts and requirements of a new product or service, or may identify how an organization’s computing capabilities can effectively aid project management.

Computer and information systems managers direct the work of systems analysts, computer programmers, support specialists, and other computer-related workers. These managers plan and coordinate activities such as installation and upgrading of hardware and software, programming and systems design, development of computer networks, and implementation of Internet and intranet sites. They are increasingly involved with the upkeep, maintenance, and security of networks. They analyze the computer and information needs of their organizations from an operational and strategic perspective and determine immediate and long-range personnel and equipment requirements. They assign and review the work of their subordinates and stay abreast of the latest technology to ensure the organization does not lag behind competitors.

Answer 2

Well here are the responsibilities of an Operations Manager in a Software company as per my understanding being a software developer myself.

First and foremost the Operations Manager is like a Prioritizer of Software Projects providing guidance with which softwares are time critical and which are not. He has the responsiblity to provide all the software projects on time.

Secondly the Operations Manager will create a project team with the appropriate mix of skills to ensure that all aspects of the software development process can be managed.

Also an Operations Manager provides Quality and standard control for the software development process.

Software Development is part of the fast moving technology industry so the Operations Manager would also keep in touch with the latest technology in the market and upgrade the existing Softwares.

The above duties are provided with the assumption that software sales is a separate domain if not then Software sales will also play a significant part in the Operations Manager's responsibilities.

In most cases an Operations Manager is a senior Programmer or Analyst so depending on the culture in the company he may advise the software development team on the appropriate tools and course of action and also provide troubleshooting assistance when they get stuck. Though the later is quite rare.

Well there are other administrative and operational duties as well but i think these are the most important.

Answer 3

It Operations Manager Responsibilities

Answer 4

Answering non-end calls with reference to the employer, in a decision center placing staring on the employer everywhere between 60-2 hundred calls in step with day, being affected person, and understanding the thank you to be effective no remember what, understanding the thank you to empathize, and say "thank you" & " I make an apology" for each thing.