HELP!!!!! Computer dsl doesnt...?

Question

well my laptop is a dell latitude D810 notebook and my family and i got the at&t dsl thing well to install their is a tutorial on the intallation cd well when i hook up the modem it says modem not found retry and help help just tells you how to set it up and i do EXACTLY how its done. well i need help i dont know if its the ethernet or dsl cable or something but i need help because at&t has already started billing us

mdigitale well their is nothing with a usb

oh and yes their is a filter i have done eveything so i have no clue whats wrong

Answer 1

AT&T DSL was a breeze to set up, I had it going in minutes. There's only a cable from the phone outlet to the modem (and a noise filter), a cable from the modem to the computer and a power cable. Check your connections. Are any lights lit on the modem? Did you use the AT&T Self Support Tool? It is in Start, Programs.

If all that fails, go to Control Panel, Add/Remove Programs, uninstall it, reboot (restart your computer) then reinstall it from the CD, being careful how you answer any choices it gives you during install
.

Answer 2

From what you said you have connected it to Ethernet. What have you hooked the modem up to? There is suppose to be a low band pass filter to keep out the phone line info which the modem will see as noise. If you have installed everything correctly and it is not working contact AT&T for phone support. It does not cost extra until they come out to your house. They will be able to see if the modem is functioning from their end and walk you through any other problems that are not hardware.

Answer 3

Personally, I would not use any of the software that came with the modem -- use the Ethernet inteface instead of the USB one. Also, if you plan on sharing the Internet amongst multiple computers, buy a cheap router.