Has a company the right to take money from your account without my permmision?

Question

i booked a holiday online, and decided the night before that i was not going , due to i had been ill, and thought i was not fit to travel. I was on medication, but thought i would be ok. i informed the Riad, in Morrocco, but the company in england say, that i would still have to pay for the holiday. The balance was upon arrival, i only paid a deposit online. The fact that they have proberly my credit card details, can they just go a head and take the balance. I did not take out insurance, but was going to do it the night before i would have flown out. thankyou.

Answer 1

You most likely gave them permission to do this somewhere in the smallprint. Look under Cancellation.

Answer 2

When you paid the deposit you entered into an agreement with the holiday company ..

THEY agreed to provide you with the Holiday .. YOU agreed to pay for it...

If, for any reason, you are unable to go, and inform them in plenty of time, usually they will be able to sell the holiday to some-one else (often at a discount) .. but do it the night before and the chances are they can not find some-one else to go at any price ...

Plainly they will then change you the full cost. If you paid cancellation insurance etc. and have a valid reason (under the insurance) for cancelling, then you can claim from the Insurance company ..

If not, then too bad.

I know it seems hard, but how would you like them to ring you up the night before and tell you that they had changed their minds and your holiday was cancelled ?

Answer 3

Hi,
The simple answer is no.
If you have not given specific authouristion for a company to take money from an account, it is theft.
They may not like your reason in cancelling a booking a bit late for whatever good reason, but tough.
In my experience, if say I have booked a flight to X, then my company at the last minute tells me to go to Y instead, then a simple 'phone call puts a stop on it.
Any funds taken from an account, credit or other, without your specific permission, is illegal under UK law, and should be challenged.
All the Best,
Bob.

Answer 4

Yes, this is very common in the travel industry.

I feel for you, I have lost tons of money due to sickness or job demands that left me unable to go on a trip at the last minute.

The only time that I was ever refunded is when there was a major ice storm, and I called the airline and told them no way was I going to take off on a plane when ice was forming by the second....that was the only time I didn't get an argument and was refunded.