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ok i have dell insptiron 6000....i think dell is a piece of crap. i also have the complete care accident warrenty. heres the link
http://www.dell.com/content/topics/global.aspx/services/client_support/completecare_svc?c=us&cs=04&l=en&s=dhs&redirect=1

do u think i should do anything? if you know what i mean...what do you think is a good idea???

2007-08-11 17:36:06 · 3 answers · asked by Anonymous in Computers & Internet Hardware Laptops & Notebooks

what if i drop it down my stairs? or in a pool? what will they do? like repair the parts or give me a new one?

2007-08-11 17:46:23 · update #1

3 answers

You think it is crap but it is working OK?

If it is not broken or defective what are they supposed to do for you?

Outline of Dell Complete Care Warrenty taken off the link you supplied.

CompleteCare Accidental Damage Service covers repair and replacement for various accidental damage, not covered under limited warranty1, including spills, drops, surges, and breakage to select systems or peripherals.2 It is not available in all states.

Examples of some of the un-intentional damage that are covered are:

Cause of Failure Resolution Description

Liquid spilled on or in unit Repaired or unit replaced3
Drops, falls, and other collisions Repaired or unit replaced
Electrical surge Repaired or unit replaced
Damaged or broken LCD due to a drop or fall Repaired
Accidental breakage (multiple pieces) Repaired or unit replaced

Damage caused by intentional acts, fire, theft or loss, is not covered under CompleteCare Accidental Damage Service1. Some examples of damage that would NOT be covered are:

Cause of Failure Resolution Description

Damaged in a fire Not covered — insurance coverage
Intentional damage (hammer marks) Not covered — user responsible
Stolen unit Not covered — insurance coverage
Normal wear (does not affect system performance) Not covered
Consumables (batteries, bulbs) Not covered

If an incident occurs, call the Dell technical support line to report the problem. After answering a series of questions, Dell can initiate the appropriate repair or replacement services, which may include shipment of replacement parts, shipment of the damaged product to a Dell repair facility, or a whole unit exchange procedure.

Good Luck

2007-08-11 17:42:21 · answer #1 · answered by Comp-Elect 7 · 0 0

when I took my A+ cert. type, the instructor cautioned any people who purchase a attractiveness style pc, he reported Dell because of the fact with the two 365 days guarantee, they're going to replace it.

2016-12-15 12:30:10 · answer #2 · answered by Anonymous · 0 0

I REALLY dont think you should get it. Get another insurance that covers more.

2007-08-11 17:47:17 · answer #3 · answered by Pelonpelacas 2 · 0 0

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