how does your company measure quality cost?

Question

who are responsible to measure quality cost?what arethe responsibilities of eachof this personin your company, with respect to managing and improving quality cost,the CEO,the manager,the technican & operator

Answer 1

Here are a couple of good links. We use the format in the book "Quality if Free" by Phil Crosby.

http://thequalityportal.com/q_CoQ.htm
http://www.pqa.net/ProdServices/Qtools/COQ.htm