Correspondence Management Software Needed?

Question

I work for a small business unit and we have a constant flow of letters and emails from our subcontractor.

We also have a constant flow of letters and emails going back to them.

Any recomendations for software that can keep track of all the documents as well as organize/group each correspondence?

Answer 1

It sounds like you need a CRM system. There are lots of them. Goldmine and ACT! are two of the more common. There are some good online produces (salesforce.com is the most common).