So I just got a new cell phone and I tried to charge it, and a message popped up saying "Invalid Battery". But if the battery wasn't right for the phone, how could it even pop up a message without power??? I called the cell phone provider and they said to bring it back to wal-mart where I bought it and ask them about it, but I don't think they would know anything about phones. Any suggestions???
2007-08-06 18:55:51 · 4 answers · asked by Anonymous in Consumer Electronics ➔ Cell Phones & Plans
Sometimes if the battery is bad it will show invalid battery OR the phone could be bad. Its not that its the wrong battery for the phone something is wrong in the phone.
Take it back to walmart with all the packaging and receipt and get a new phone not just a new battery! Return it to the place of purchase and tell them you want a new one, they shouldnt have a problem with it.
2007-08-06 19:09:12 · answer #1 · answered by MaryAnn 7 · 0⤊ 0⤋
I use to see this alot when people would replace batteries from interstate batteries on verizon phones... also it could be a software issue. Was it a Motorola by chance?
2007-08-06 19:26:51 · answer #2 · answered by miss.mapitazie 1 · 0⤊ 0⤋
go to the brand name phone retail store and get a new battery
2007-08-06 19:04:28 · answer #3 · answered by Michael M 7 · 0⤊ 0⤋
Take it back to walmart wit receipt and get another one they'll gladly exchange it 4 u.Or contact the manufacturer.
2007-08-07 01:17:32 · answer #4 · answered by rozhaymond@sbcglobal.net 5 · 0⤊ 0⤋