I spoke with tmobile on many occasions about canceling my contract. They asked me what the problem was and told me in some curcumstances they will disconnect and wave the disconnection fee. Does anyone know what that might be? PLEASE no smart replies. Just looking for a answer.. Thank you
2007-08-05 12:30:25 · 3 answers · asked by Michele S 1 in Consumer Electronics ➔ Cell Phones & Plans
that means u wont have to pay the early termination fee.
2007-08-05 12:35:21 · answer #1 · answered by Jake 7 · 0⤊ 1⤋
What the disconnection fee is? Or under what circumstances they will let you out?
The disconnection fee is probably any where from $150-400
If you are wondering what the reasons are that they will let you off the hook, it's probably if you are unhappy with the service, so they will try everything before letting you cancel your contract. But why not just tell them the truth whatever it is?
2007-08-05 12:36:01 · answer #2 · answered by Whit 3 · 0⤊ 1⤋
The only way a company will disconnect for free is if the account holder is deceased, if you moved and are no longer getting service in your area (they will check), or the phone holder is active duty military and is being shipped to a place where the cell phone will not work.
2007-08-06 02:40:26 · answer #3 · answered by camilliam19 3 · 0⤊ 0⤋