trouble connecting 2wire dsl modem online........all lights are solid green?

Question

I just bought a 2Wire 1800HG WIFI Wireless 802.11 Modem Router AT&T DSL. After some configuration on the setup page, I managed to get all the lights on the modem solid green. I am also able to connect my Playstation 3 online through the modem.

But when I try to connect online with my computer, it gives me a "connecting through WAN miniport (ppoe)" message then just stalls.

I was trying to connect through the same connection I had made from my SBC speedstream modem. Im wondering if I need to delete that and configure a new network connection and how I would go about doing that.

Help?

I ran the 2wire set up wizard and at the end it tells me that the dsl signal, PPP login, internet address, and ISP link are all good.

It gives me a red dot and error on "configuaration server link". "Unable to contact the configuaration"

help

Answer 1

It sounds like you were on the right track at the beginning -- you got the 2Wire modem (router) set up with your username and password, the configuration was correct, and the connection was made.

You were also right about needing to delete the old speedstream connection details. Or at least don't click them to connect.

If you're connected to the new 2wire modem through Ethernet, you're already all set! The changes in the Internet Explorer (version 7) Web browser would be as follows:

Tools, Internet Options, Connections -- if you see "always dial..." selected, that's what's going wrong.

I've attached a screenshot and outlined the change in Red.

In the past, it had to make that SBC connection before the browser would work. Now the connection will be live all the time through the 2Wire, so you won't need to launch that anymore.

If you pick "never dial" and close, then open the browser again, it ought to 'just work' =)

If you're launching the old SBC connection by hand, don't do that. Opening the browser directly should network through the 2Wire modem and go on out to the Internet without any other configuration.

If you're connected to the 2Wire modem using USB instead of Ethernet, you need to connect the Ethernet cable that used to go to the Speedstream modem into your new 2Wire modem instead, and reboot the PC. I suspect, however that you've already done that. If so, you're very close to complete!

The only network connection needed for the 2Wire is the "local area connection" which is probably already working.

If you're still stuck after this, write me.

Answer 2

I had this problem before. if everything is ok in the lights of the modem, the problem might be at your pc (sometimes when two antiviruses are working together > you must uninstall one). Or try to restore your pc (2 days or more). Hope this solution is helpful :)