You should pretty much just plug it in and go. Might have to tweak some connection parameters, but nothing Comcast has to get involved with.
2007-08-05 06:56:47
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answer #1
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answered by The Phlebob 7
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I don't have an answer, just wanted to chime in and say I'm having the same problem with my new laptop. I've called comcast and they were no help. They simply said "Your modem looks good. It should work." The woman told me to shut the modem down completely and turn off my computer. Keep the modem off for two minutes and then plug the power back in. Once it's up again, turn the computer back on. This didn't help me. I also tried installing the disc they sent when I got comcast internet on my old computer, but the disc won't install unless the computer can detect the internet connection, which it can't. Sigh. What to do, what to do!? I hope someone answers this question and helps us out!
2007-08-13 05:20:44
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answer #2
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answered by TZebar 2
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Unplug the power to your Comcast box. Plug in the network cable to your new computer. Turn on the Comcast modem and then your new Computer. You should be good to go now. You need to power down the modem, so it gets the MAC address off the new Computer, otherwise it may not work. Or you could get a router and connect both computers.
2007-08-05 07:01:22
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answer #3
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answered by ToGrok 2
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You say nothing about having a LAN or a router so I assume you have the old pc wired to the modem.
On the new pc, make sure it is set to obtain an IP address automatically (right click on the lan connection, select properties, and check to be sure).
Turn off the modem. Unplug old pc from network. Turn on modem after it has been off for at least 0.5 minute. Turn on new pc and all should work.
You power cycle the modem whenever you change the device connected to it to erase the MAC address of the previous device.
2007-08-05 07:29:59
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answer #4
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answered by GTB 7
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Reboot additionally well-called restart, reboot is a term used to describe the possibility of restarting the laptop or digital gadget. Rebooting is each and every now and then mandatory to recover from an blunders, re-initialize drivers, or hardware gadgets. A reboot may additionally take place quickly if the laptop or hardware gadget encounters an blunders or is overloaded. If the laptop is working oftentimes, the person shouldn't in simple terms press the reset button or potential the laptop on and rancid to reboot. instead, restart the laptop or shutdown the laptop as required by using your working device. So not something would be lost
2016-10-09 06:44:21
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answer #5
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answered by ? 4
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Just plug it in or connect through a wireless router if you have a lappy. even if they have softwear itl probally slow you down. Ive had comcast for at least 4 years and it goes modem ->router->wireless cards without any tweaking when we get new computers.
2007-08-05 07:02:39
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answer #6
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answered by smithersprime 4
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you don't need much but you might need some settings from your old computer. but check out the following websites to get a more visual of the procedure. and you don't need any software with these solution.
For Vista operating system use the following links:
http://www.comcast.net/help/faq/index.jsp?faq=Computer_SetupWindows17638#vista
for XP Operating system use the following setups
http://www.comcast.net/help/faq/index.jsp?faq=Computer_SetupWindows17638#xp
hope you find this helpful. if not you can chat live with those people and they will help you setup your connection for free. the link for the live chat to Com cast people is
http://www2.nohold.net/noHoldCust544/Prod_4/KnowledgePortal/KPScripts/frameskp.asp?sid=51622671&ds=nh22.nohold.net
then click where it says in Blue underline "Click here to speak with a Comcast representative"
2007-08-12 22:58:44
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answer #7
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answered by Anonymous
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