Any suggestions for dealing with Dell?

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Any suggestions for dealing with Dell?

I purchased a Dell dj 30 gig mp3 player in Aug. 2005... It now freezes on the loading screen. I am pretty sure it is shot. When I went to the Dell website, it said I was out of warenty(suprize). They would not let me access any tech support options, without paying. Any suggestions?

2007-08-03 17:30:50 · 2 answers · asked by Anonymous in Consumer Electronics ➔ Music & Music Players

2 answers

Dell support is nonexistent. There is an option to pay for a phone call, but they won't be able to tell you anything. I just call a local technician and pony up the fee.
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2007-08-03 17:39:02 · answer #1 · answered by Kacky 7 · 0⤊ 0⤋

If it was under 250 dollars buy a new one because dell is VERY expensive when it comes to tech support.

2007-08-04 00:40:26 · answer #2 · answered by lazyboy_sp2004 2 · 0⤊ 0⤋