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I have just got back from my holz in france and i took my laptop. When i returned home the internet was not working my dad cant fix it and we have tried everything. Im with BT Broardband i have a wireless hub in my study and the internet will still not work i have tried re conecting the laptop with the cd rom but no luck. Does any one no wat has happend and how 2 fix it??

2007-08-03 07:37:06 · 8 answers · asked by Playboiio 2 in Computers & Internet Hardware Laptops & Notebooks

My dads conected to the Bt hub 2 by a ethent cable and his works ok. my connection with the same hub is wireless. I had no problems untill 11th july, Then i went on holiday to france 4 3 weeks and played games, siims ect.

2007-08-03 08:06:29 · update #1

8 answers

It seems that your wireless configuration has been erased from your computer when you used it in France. Your gonna have to get the SSID and WEP/WPA key from your hub/router and configure it on your computer so it can connect wirelessly.

2007-08-11 06:22:37 · answer #1 · answered by Christian H 2 · 0 0

The very first thing you should try is to reset everything.
1. Reset your cable modem, wait for the modem to come online. and see if it solved your problem. if not then step 2.

2. Reset your wireless router by pressing and holding the reset button on the back or the bottom of your router.
After this, you might need to configure your settings but you can do this later. We are just trying to see if it is your router that is causing your problem. After the reset, see if you can pick up the signal from your laptop and also connect to the internet. If it did not work.

3. While you were in France, have you used static IP address? Go to Start -> Setting -> Network connections -> Right Click on your network conntion -> go to properties -> double click on Intenret Protocol (TCP/IP) -> if there are numbers assigned in the boxes, select "Obtain an IP address automatically

2007-08-03 07:48:32 · answer #2 · answered by Microsoft 3 · 0 0

did u reset the ISP modem, that could sometimes be the case since my wireless router stops working if there is no activity. Also make sure that the settings also match with the info that the ISP has such as email, password, IP address, default gateway.
If you still have problems, contact the company that manufactures the router.

2007-08-03 07:41:17 · answer #3 · answered by humveeverma89 2 · 0 0

Have you tried a wired connection, plugging a wire from your computer into your wireless router (most wireless routers have WIRED ports on the back).

Check the TCP/IP settings on the LAN CONNECTION, maybe something has changed it to STATIC IP (which is wrong).

2007-08-03 07:40:07 · answer #4 · answered by MikeTwo 6 · 0 0

go somewhere such as best but or circut city. if they don't know, try calling the company where you bought the laptop. did you get any power-outs in france? it can mess up the connection and other things. hope i helped!

2007-08-03 07:56:28 · answer #5 · answered by Anonymous · 0 0

Call your internet provider company--they should have a support tech who can walk you through it.

2007-08-03 07:45:14 · answer #6 · answered by Nemo the geek 7 · 0 0

i know how to fix it stick up your but and around the corner threw your tube and out your Bube

2007-08-03 07:43:25 · answer #7 · answered by Anonymous · 0 0

please go to bestbuy and they can trouble shoot

2007-08-03 07:39:55 · answer #8 · answered by bobby 2 · 0 0

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