In ICICI atm, yesterday I draw Rs.12K . But i received only Rs.500 through the ATM machine, but got receipt like the account has been debitted Rs.12K. I made a complaint to customer care and they said I will hear back from them in 7 days. Have anyone experienced this ? I am afraid...will I get my money ?
2007-08-02 17:49:51 · 3 answers · asked by Sudha 1 in Business & Finance ➔ Personal Finance
If your receipt indicates does not indicate a reversal (putting money back into your account that you didn't recieve), then you need to check with your financial institution your card is from and see how much the withdrawl was. If they indicate that 12K was taken from your account then you need to ask them how to submit a dispute. Make sure to get your dispute in writing, you'll only have a limited time to do so. After you submit your dispute to your financial institution, you just have to wait to see if you get your money back. There is a limited time the ATM owner has to send in records and prove their side. If they cannot prove their side, or if there is any indication of a malfunction, then you will recieve your funds back.
2007-08-04 00:34:43 · answer #1 · answered by Arry 2 · 0⤊ 0⤋
May be at that time they won't load currencies. But you can't prove that you have received only Rs.500/-.
2007-08-03 00:58:44 · answer #2 · answered by Pavesh 2 · 0⤊ 0⤋
If you are short they will give you the rest of your Rs when they balance the books, try not to worry.
2007-08-03 00:56:01 · answer #3 · answered by shipwreck 7 · 0⤊ 0⤋