mouse won't install?

Question

hey guys, need your advice. my pink vaio comes with optical mouse but it won't install.
error msg: Windows found driver software for your device but encountered an error while
attempting to install it.
USB Browser Mouse
An error occurred during the installation of the device.
The driver installation file for this device is missing a necessary entry.
This may be because the INF was written for Windows 95 or later. Contact your
hardware vendor.
If you know the manufacturer of your device, you can visit its website and
check the support section for driver software.

it's funny cos i can use any other mouse except the pink mouse that comes along with the package.
what needs to be done? thanks a lot.

it's vista, VGN C25G. the mouse works with my xp :)

thanks, unknown friend.
it's a vaio mouse but manufacturer should be "chic"?
looked into sony web but got lost.

@ unknown frend
thank you! maybe i'd drop by the svc ctr later :)

THANKS SO MUCH!
my mouse is functioning now :)

Answer 1

u need to trash the pink mouse ... thats my advice ...

Answer 2

I had the same problem when I installed my wireless mouse and keyboard, when I looked further into it I discovered that the software was not the latest. They commonly give you the software that it was manufactured for and if it has been on the market for more then 3 months it's outdated.

What I did was go to the manufacturer's site and downloaded the new drivers and it loaded just fine.

Go to your control panel, add/remove programs, delete the mouse program you just loaded and then reload it with the new drivers from the website.

Because you have not stated which manufacturer it is made by, I can't look the site up for you, but you can probably find it through goggle, just make sure you go to the manufacturer's official site, not someone else's so you can be sure of a clean download.

Ahh you just updated your question, it's a vista issue, there are a lot of programs that don't run with vista, hopefully the manufacturer has the vista upgrade on their site, you need to find out, vista does not play well with other hardware and software.

Good Luck!

I just looked for you, Sony doesn't have a very user friendly site at all, I'm glad I have a Dell.

Anyway what I did find out is your pc is a new model with duel core and has vista on it. So if the mouse came with it, the software you have should work, just uninstal it and then re-install it again sometimes during installation files don't copy over properly and this will fix it. If it doesn't contact sony your computer is still new enough that they will fix it for you.

Here is their info.
Call us toll free at: 1-888-289-7669

Hours of Operation:
Monday to Friday 9:00 - 20:00 (Eastern Standard Time)
Saturday 10:00 - 16:00 (Eastern Standard Time)
Closed on National Holidays

Answer 3

If it's a mouse with "extra features" you will need the correct drivers to use it, if it came withthe machine, should have drivers with it. Contact Sony support service for help locating said device driver.

Answer 4

You need the driver for that mouse!! And did it come with a driver CD??

Answer 5

YOU DID NOT WRITE ABOUT THE OS YOU USING. I SUPPOSE IT IS WIN XP. YOUR MOUSE HAVE A HARDWARE PROBLEM. SO WIDNDOWS DID NOT ALLOW TO INSTALL. GET A NEW USB MOUSE AND TRY IT.