I just recently purchased a used car from Carmax and noticed that the air conditioning wasn't that cold. When i took it to Carmax to have them recharge the A/C for free, a typical repair that was covered under the purchase agreement, the tech working on my car didn't even bother to do any sort of diagnostic test of the A/C. He told me the A/C temp was fine. in his words, "If you turn on the A/C and the recycle interior cabin air together, your fingers should feel a biting after just a few seconds holding it up to the A/C vents." I feel like I got taken advantage of. Did I? What should I do in the future when I get an auto repair technician who I think is giving me crappy service and trying to take advantage of me?
2007-07-31 11:48:05 · 6 answers · asked by sometimes it goes 1 in Cars & Transportation ➔ Maintenance & Repairs
You should have asked to speak to his superior so either your car would have been properly serviced or a proper explanation of why it didn't need service.
It may be that it is working correctly but the mechanic didn't properly explain the situation. Call the place and talk to a supervisor so you can return and get it taken care of. Being really nice when calling will get you lots better and faster service than being cranky.
good luck
2007-07-31 12:23:38 · answer #1 · answered by beth 6 · 0⤊ 0⤋
OKAY FIRST YOU SAID THAT THE A/C WAS NOT COOLING CORRECTLY AND THEN THE CARMAX SO-CALLED TECHNICIAN RECHARGED THE SYSTEM FOR YOU.
TO SUM IT UP FOR YOU YES, ANYTIME THAT YOU HAVE TO RECHARGE AN A/C SYSTEM ONLY MEANS THAT THERE ARE LEAKS IN THE SYSTEM AND YOU WILL LIKELY BE HAVING ADDITIONAL PROBLEMS WITH THIS UNIT.
YOU CAN CALL YOUR LOCAL ATTORNEY GENERALS OFFICE BUT I DON'T THINK THAT IT WILL DO ANY GOOD BECAUSE SOMEWHERE IN THE PAPERWORK THAT YOU SIGNED FROM CARMAX, IT HAS TO SAY SOMETHING ABOUT LIMITED WARRANTY.
SO GOOD LUCK AND PERSONALLY I WOULD NEVER BUY ANYTHING FROM CARMAX, TO MANY OF MY CUSTOMERS HAVE BEEN TAKEN TO THE CLEANERS.
2007-08-04 10:28:01 · answer #2 · answered by Anonymous · 0⤊ 0⤋
When driving and the a.c. is on cabin recirculate the air coming from the vents should be about 45f. If not bring back to car max and tell em.
2007-07-31 20:53:49 · answer #3 · answered by hotdogseeksbun 6 · 0⤊ 0⤋
Look in the yellow or blue pages of your phone book(govt listings) Find the attorney general of your state(consumer protection division). Write him a handwritten(must be in your own handwriting)letter telling him the details of your transaction.He will check into it, and if they are cheating you-he can shut down their business-I did this once, and it helped tremendously. When a business gets a letter from the attorney generals office--they pay attention!
2007-07-31 19:01:53 · answer #4 · answered by Nemo the geek 7 · 0⤊ 0⤋
Charge your own system if it 134r that easy to charge. Safety glasses all that is needed.
The name brands can have detailed instructions easy 6 steps total and they provide a link to a video site on most cans.
WalMart sell cans... Read your owner manual to find out if it 134r...
2007-07-31 18:54:03 · answer #5 · answered by Anonymous · 0⤊ 0⤋
a finger in the vent test is the same as a thermometer.. was it cold ?
2007-07-31 18:55:18 · answer #6 · answered by John St.Louis 5 · 0⤊ 0⤋