Ebay credit card issues....?

Question

I had been a member of Ebay for about a year. I was set up with PayPal for my purchases. In total, I had only made 3 purchases. My credit card statement came and I had fraudulent charges on it that were on the same day as my last Ebay purchase. They were about $3,000 in charges. I cancelled my account after that fearing that it would happen again.

Just out of curiosity, has anyone else had any problems like this? Can anyone recommend a more secure way to purchase things on line?

Answer 1

I've had the same thing happen to me.Though it was my fault due to me answering a spoof e-mail.The e-mail i recieved looked identical to an Ebay e-mail!!Paypal,Ebay etc are fine just don't go to these sights through e-mails.

Answer 2

I haven't had that problem myself, but the first step in resolving this situation is to report the fraudulent charges to your credit card company.

There's bound to be a problem every so often with someone. You were one of the unlucky few. I have been a member of eBay since almost the beginning. It doesn't mean I like eBay or PayPal. In fact, I HATE eBay and PayPal. Their customer service sucks, and their fees are getting to be as bad as gas prices. They patrol auctions for violations and terminate many that are acceptable, yet they don't catch the true violations until people have already been scammed. That's all irrelevant here, though. :)

You did the right thing by making your purchases with a credit card. You have recourse with the credit card, but you may as well kiss your money goodbye if you get screwed using your PayPal balance.

EDIT: Why do I continue to use eBay and PayPal if I hate them so much? Everyone uses them. No other auction site even comes close to matching the success of eBay. You have to go where the potential buyers are if you're selling. You also have to go where the variety of deals are if you're buying.

ANOTHER EDIT: Mike makes an EXCELLENT point about phishing e-mails!!! Do not, I repeat DO NOT click on any links to eBay or PayPal that appear in an email or another web site. Always type the URL yourself in your web browser.

Answer 3

If you are using your computer for banking, credit card purchases (including PayPal which you are), sensitive information, make certain you have good protection soft installed on your computer that is kept up to date and regularly manually scanned.

Also it is extremely important that you do not save passwords on your computer for auto logins. This is a weak link in the security of your personal information. You are luck they did not steal your identity.

Anti Virus/Spy/ad and keyloggers

If you are connect a computer you should have Anti virus, Anti ad/spy ware protection installed on your computer and kept updated

Some of thes sites offer a free scan and an evaluation version of their product.

Norton and Mcafee have very good packages for all the above

McAfee
http://ca.mcafee.com/?langid=34&cid=1041...

Norton
http://symantic.com/home_homeoffice/prod...

Spysweeper has been noted a one of the best but is is a little slower the the other.

Spysweeper by Webroot
http://www.webroot.com/

AVG Free is a basic virus only protection with no tech support. My advice on free protection is use at own risk.

AVGfree by Grisofr
http://free.grisoft.com/

Answer 4

never shop online