I have a virus on my computer but my virus scan wouldnt delete it and i dont want to delete the file its in?

Question

plz help my browsers are on that file and i would really like the virus gone

Answer 1

Try a online antivirus scanner and a online anti-adware/malware/spyware scanner in safe mode with network to clean up your computer.

Disable "System Restore" for Windows Me and XP, then restart your PC to clean your system restore points for viruses, spyware, adware etc.

Now restart in safe mode.
To get in safe mode Press "F8" upon boot up.
Select "Safe mode with Networking".
Go to Start – Run - type iexplore http://www.bitdefender.com/scan8/ie.html Enter(ok).
Do a full system scan. If something is found, delete it, reboot and do the same again in safe mode with network.
When that scan does not find anything you reboot again in safe mode with network.
Go to Start – Run – type iexplore http://www.ewido.net/en/ Enter(ok).
Do a full system scan. If something is found, delete it, reboot and do the same again in safe mode with network.

**NOTE: Do NOT do anything else with your computer when scanning. This because you can start virus/adware/spyware/malware manually.

When no one of these scanners are showing anything you can reboot back to normal mode.
Turn on "System Restore".

You need to get one antivirus program, one firewall, pop up blocker and some spyware/adware/malware removers if you don't have it.

Answer 2

The best way to get rid of such viruses is to do some research on the particular virus. Try typing the name of the virus in google and search for removal methods. If that doesn't help you could always format your computer if its a worry but only if you've got alot of them.

Answer 3

Prepping for removal:
(a) Go to control panel and click internet and network connection's.
(b) Click internet option's.
(c) Delete temp file's along with offline content when prompted, delete cookies, and clear history.
(d) Click apply, click ok.
now follow direction's below.

To Remove A Virus Properly:
1) Search the net to see if your virus has a removal tool, download and save to desktop. Norton has several.
Note: Not all virus's have a removal tool.

2) Turn off system restore.
(a) Right click mycomputer.
(b) Click properties.
(c) Click system restore tab.
(d) Put a check mark in disable system restore.
(e) click apply, click ok.

3) Safeboot your computer.
(a) Click Start.
(b) Click Run.
(c) Type msconfig, Click ok.
(d) Click Boot Ini.
(e) Check SafeBoot.
(f) Click Apply, Click ok. Now reboot
Note: You can press f8 repeatedly when booting up and choose safe mode.

4) Run your removel tool if there was one. If it ask's to reboot, then reboot, but be sure to stay in safeboot mode upon rebooting.

5) Run a full system scan with your antivirus program, removing any entries the virus has created.

6) Reboot back into regular mode.
(a) Click Start.
(b) Click Run.
(c) Type msconfig Click Ok.
(d) On general tab tick normal start up.
(e) Click Apply, click ok.
Optional: Click startup tab and uncheck safe mode if it is there. This may stop the messege you recieve when rebooting back into normal mode.

7) In regular startup mode run your antivirus again.
(a) Remove the virus if one is still detected.

Note: Virus's can create reg key's. You will need to find your paticular virus on the net and read what reg key's you can safely delete. this is optional and last choice if virus isn't removed entirely.

8) Turn system restore back on once you have cleaned your system of the virus.
(a) Right click mycomputer.
(b) Click properties.
(c) Click system restore tab.
(d) Uncheck disable system restore.
(e) Click apply, click ok.

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Answer 4

Udate your antivirus and scan your coputer in safe mode. After you remove virus, I recommend you use firefox browser. It is safer than IE. It can prevent viruses such as worm,trojan and etc. The newest official edition of firefox can be downloaded from http://www.mollzia.com

Answer 5

goto http://www.trendmicro.com

and download free trial and that may help get rid of virus

then visit my website for some reason for the virus

Patrick

Answer 6

Get this http://trendmicro.com they have free trial when you get this go to QUARITENE that kills virus saves file.

Answer 7

Delete it and reinstall your browser.